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InnVest Hotels GP Ltd is seeking a housekeeping professional to clean and maintain guest rooms to standard procedures, ensuring timely service and readiness for new guests. You will communicate with front desk for room status and report any issues daily.
Ideal candidates are detail oriented, team players, and motivated by growth opportunities and work-life balance in a hospitality setting, with a professional image at all times.
Ø Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
Ø Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to supervisor.
Ø Reports needed repairs of unsafe conditions to supervisor.
Ø Responds to requests from guests, supervisors or management in a timely and efficient manner.
Ø Maintains linen cart and supplies neat and organized to department standards.
Ø Maintains security of equipment, keys and supplies issued each day.
Ø Reports and logs lost and found articles to supervisor.
Ø Follows procedures for standard cleaning and self-inspecting program.
Ø Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Ø Provides a professional image at all times through appearance and dress.
Ø Follows company policies and procedures.
: Capable of carrying out a given task with all details necessary to get the task done well
: Works well as a member of a group
: Inspired to perform well by the chance to take on more responsibility
: Inspired to perform well by having ample time to pursue work and interests outside of work