Room Attendant

InnVest Hotels GP Ltd; Ottawa; On-site; CAD 28,000 - 38,000; Full time

Job summary

InnVest Hotels GP Ltd is seeking a Room Attendant to clean and service guest rooms to brand standards and ensure guest satisfaction. You will work as part of a team, follow safety protocols, and communicate with other hotel departments to maintain high quality and service.

Prioritizing timeliness and organization, you will support deep cleaning projects as needed. The role requires adherence to health and safety guidelines, maintaining equipment, and providing courteous guest assistance to

Responsibilities

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart, replenishing any items as required.
• Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.
• Keep your supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May assist with deep cleaning projects.
• Adhere to all health and safety guidelines and standards.

Job description

The duties and responsibilities for the Room Attendant include, but are not limited to the following:

• Clean and service assigned guest rooms in a timely and organized manner according to hotel procedures and brand standards.
• Provide genuine service and assistance to guests.
• Maintain room attendant cart, replenishing any items as required.
• Always follow established safety procedures and wear protective equipment when needed. Respond to housekeeping room cleaning request from either guest or management in a timely and efficient manner.
• Keep your supervisor updated on work progress and alert them to any repairs needed.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May assist with deep cleaning projects.
• Adhere to all health and safety guidelines and standards.