RN/RPN Care & Service Manager — Lead Clinical Team

ParaMed

Toronto

On-site

CAD 90,000 - 120,000

Full time

8 days ago

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Benefits offered by this job

Health and dental benefits
Education allowance
Career advancement opportunities
Employee assistance program
Exclusive offers

Job summary

ParaMed seeks a Care and Service Manager to lead clinical supervisors and frontline staff in delivering high-quality home health care across Canada. The role focuses on coaching, incident review, and continuous improvement while ensuring compliance with regulatory standards.

Strong nursing leadership and collaboration with multidisciplinary teams are essential. The candidate will drive care delivery excellence, coordinate on-call coverage, and support staff development through training and

Qualifications

  • RN or RPN license in Ontario
  • BScN preferred
  • CNA Community Health Nursing certification preferred
  • Membership with RNAO/RPNAO desirable
  • Knowledge of Mental Health Act, Healthcare Consent Act, Privacy Act and related legislation

Responsibilities

  • Provide clinical leadership to nursing and front-line staff in delivering care
  • Coach and mentor clinical supervisors on care delivery and staff support
  • Monitor care delivery performance and clinical indicators
  • Coordinate on-call schedules for clinical supervisors
  • Ensure completion of mandatory training and skill development
  • Review safety incidents and participate in investigations and resolutions
  • Collaborate with Health Care team, contractors and funders
  • Engage in CQI activities and problem-solving teams
  • Maintain compliance with policies, procedures and legal requirements

Skills

Communication skills
Critical thinking
Problem solving
Flexibility
Knowledge of community resources
First Aid/CPR certification
Microsoft Word
Microsoft Excel
Nursing leadership

Education

RN or RPN license in Ontario
BScN preferred
CNA Community Health Nursing certification

Tools

Microsoft Word
Microsoft Excel

Job description

ParaMed seeks a Care and Service Manager to lead clinical supervisors and frontline staff in delivering high-quality home health care across Canada. The role focuses on coaching, incident review, and continuous improvement while ensuring compliance with regulatory standards.

Strong nursing leadership and collaboration with multidisciplinary teams are essential. The candidate will drive care delivery excellence, coordinate on-call coverage, and support staff development through training and

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