Risk Analyst

Iaawg; Vancouver; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading financial services company is seeking a Risk Analyst to join their Dealer Services team. This role involves risk management, market analysis, and ensuring correct product recommendations for dealers. The ideal candidate will have strong analytical skills, a degree in business or a related field, and experience in the insurance industry. The company offers a hybrid work model, competitive salary, and various employee benefits including a wellness program and a pension plan.

Benefits

Wellness Plan

Medical and Dental Plan

Defined Benefit Pension Plan

Home Office Equipment Program

Education Assistance Program

Personal Leave Days

Wellness Days Program

Share Purchase Plan

Qualifications

• 7+ years of vehicle service contract experience required.
• P&C Insurance license or willingness to obtain after employment.
• Bilingual (French/English) is an asset.

Responsibilities

• Provide risk and market analysis for P&C product lines.
• Establish practice standards for Extended Warranty Specialists.
• Monitor and analyze current business block to reduce risk.

Skills

Analytical Skills

Interpersonal Skills

Communication Skills

Problem-Solving Skills

Negotiation Skills

Education

Post-secondary degree in business administration

Actuarial science

Insurance related discipline

Tools

Microsoft Excel

MS Access

MS Word

Salesforce

Job description

time left to apply End Date: May 30, 2025 (15 days left to apply)

job requisition id JR10023256

Job Description

Department: Dealer Services Status: Permanent, Full Time, Working Conditions: Hybrid, with a minimum of two days in office Location: Vancouver would be preferred but open to candidates across Canada

Are you someone that loves everything to do with numbers and analysis? We have an opportunity for a Risk Analyst to join our close knit Product Development team for Dealer Services. In this role you will be responsible for establishing and maintaining best practices, designed to preserve the financial viability of our multiple Property & Casualty (P&C) product lines, by providing risk and market analysis, for senior management, sales, and dealer education. You will also ensure that the sales team is recommending the correct products for a specific dealer’s needs, so we are protected against anti-selection.

What Will I be Doing:

Work with the Manager of Product Development to establish the practice standards for;

the team of Extended Warranty Specialists and Ancillary Product Specialists,

by guiding their efforts in the areas of risk management, technical product knowledge, and sales support, for our distribution network, which includes Auto, RV, TT, RPG, and Marine Dealers, including Original Equipment Manufacture (OEM) and Dealer Groups.

VIN Updating – daily (about 7 hours a week)

Make/Model updates for new models (as needed)

Manufacture Warranty updating, at least annually

Class Guide updating for new vehicles (as needed)

Class Guide updating based on vehicle experience (annually or as needed)

BlackBook updating – once a week

Prod Dev. Representative at FOS weekly teams calls

Work through daily challenges

Help with Claims adjudication issues

Bring new ideas, recommendations, or large issues to the attention of the Product Development Manager

Experience Review

by asset type, by province, dealer groups

provide risk analysis material to Sales for Dealer presentations and Sales launches

Review claims

Identify claims trends

Make recommendation

Identify adjudication/adjudicator learning opportunities/ improvements

Regularly Monitor and Analyze current block of business and make recommendations to reduce risk and stay competitive, develop corrective action measure where needed (sales mix, service center or claims adjudication process)

As Technical Specialist Work with Product Lead of Extended Warranty

To pro-actively gather product information

including competitive info and reviews

Provide market analysis and industry trends

Recommend product changes to Manager Product Development and Senior Management

Assist Marketing team with;

Point of Sale material

Review T&C of contracts for risk and appropriate claims wording

Other Tasks:

Review complete block of P &C business (Extended Warranty, Replacement Insurance/Warranty (RI/RW), GAP, DK Appearance Protection, Theft protection) on a quarterly or semi-annual basis (depending on product) to ensure appropriate risk mitigation measures are in place, for each product line. Discuss claim measures with the iA Dealers Services Executive, Extended Warranty Claims Management, RI/RW and GAP Claims Management, as well as National (Ancillary) Warranty Operations Manager.

Backup the Product Development Manager when needed on projects or meetings, and lead complex projects from start to finish, considering appropriate risk mitigation measures.

Take on other projects and tasks as required or assigned.

What we are Looking for:

Post-secondary degree in business administration, actuarial science, or an insurance related discipline. Marketing experience or equivalent, would be great asset.

Advanced-level proficiency with Microsoft Excel, MS Access, and MS Word.

Knowledge of Salesforce or BI tool would be an asset.

Well-developed interpersonal skills. Strong team player.

Superior technical knowledge provided by 7 or more years related vehicle service contract experience in either an insurance industry or repair facility environment, including mechanical or claims adjudication experience, with strong analytical skills.

P&C Insurance license or willingness to obtain after employment

Strong communication skills, including business writing skills and negotiation skills. Strong problem-solving and decision-making skills. Highly organized with strong multi-tasking skills; self-motivated; attention to detail, with initiative and can-do attitude.

Bilingual (French/English) would be an asset.

What iA Offers:

We value and encourage our employees to have a good work life balance and so on top of vacation we offer Personal Leave Days as well as a Wellness Days Program

You know how you best work and our Hybrid Working model allows you to determine what work environment would be most optimal, whether it means working from home or from one of our many offices

To encourage an active and healthy lifestyle, we have a generous Wellness Plan that covers physical activity and wellness expenses.

A Medical and Dental plan for our employees and their dependents as well as a Health Spending Account to cover costs not covered by our plan

A Defined Benefit Pension plan to take care of you in retirement.

A home office equipment program to ensure that you have the best working environment.

Participation in our Share Purchase Plan

Your development and continuous improvement are important to us! We offer an Education Assistance Program to ensure you have the tools and knowledge to grow your career here at iA.

Compensation

Thetypical hiring range for this position is from $55,0000 to $75,000 annually; the base pay offered is based on location and may vary depending on skills, job-related knowledge, experience, and internal equity. All permanent employees of iA are also entitled to an annual bonus.

Location(s)

Vancouver, British Columbia

Other Possible Location(s)

Company

Posting End Date

2025-05-30

Job Description

Department: Dealer Services Status: Permanent, Full Time, Working Conditions: Hybrid, with a minimum of two days in office Location: Vancouver would be preferred but open to candidates across Canada

Are you someone that loves everything to do with numbers and analysis? We have an opportunity for a Risk Analyst to join our close knit Product Development team for Dealer Services. In this role you will be responsible for establishing and maintaining best practices, designed to preserve the financial viability of our multiple Property & Casualty (P&C) product lines, by providing risk and market analysis, for senior management, sales, and dealer education. You will also ensure that the sales team is recommending the correct products for a specific dealer’s needs, so we are protected against anti-selection.

What Will I be Doing:

Work with the Manager of Product Development to establish the practice standards for;

• the team of Extended Warranty Specialists and Ancillary Product Specialists,

  • by guiding their efforts in the areas of risk management, technical product knowledge, and sales support, for our distribution network, which includes Auto, RV, TT, RPG, and Marine Dealers, including Original Equipment Manufacture (OEM) and Dealer Groups.

Unifi System updating

• VIN Updating – daily (about 7 hours a week)

• Make/Model updates for new models (as needed)

• Manufacture Warranty updating, at least annually

• Class Guide updating for new vehicles (as needed)

• Class Guide updating based on vehicle experience (annually or as needed)

• BlackBook updating – once a week

Prod Dev. Representative at FOS weekly teams calls

• Work through daily challenges

• Help with Claims adjudication issues

• Bring new ideas, recommendations, or large issues to the attention of the Product Development Manager

  • Including system set-up concerns/ challenges

Experience Review

• Track Loss ratios;

  • by asset type, by province, dealer groups

  • provide risk analysis material to Sales for Dealer presentations and Sales launches

• Review claims

  • Identify claims trends

  • Review adjudication practises

    • Make recommendation

    • Identify adjudication/adjudicator learning opportunities/ improvements

• Regularly Monitor and Analyze current block of business and make recommendations to reduce risk and stay competitive, develop corrective action measure where needed (sales mix, service center or claims adjudication process)

As Technical Specialist Work with Product Lead of Extended Warranty

• To pro-actively gather product information

  • including competitive info and reviews

• Provide market analysis and industry trends

• Recommend product changes to Manager Product Development and Senior Management

Assist Marketing team with;

• Point of Sale material

• Review T&C of contracts for risk and appropriate claims wording

Other Tasks:

• Review complete block of P &C business (Extended Warranty, Replacement Insurance/Warranty (RI/RW), GAP, DK Appearance Protection, Theft protection) on a quarterly or semi-annual basis (depending on product) to ensure appropriate risk mitigation measures are in place, for each product line. Discuss claim measures with the iA Dealers Services Executive, Extended Warranty Claims Management, RI/RW and GAP Claims Management, as well as National (Ancillary) Warranty Operations Manager.

• Backup the Product Development Manager when needed on projects or meetings, and lead complex projects from start to finish, considering appropriate risk mitigation measures.

• Take on other projects and tasks as required or assigned.

What we are Looking for:

• Post-secondary degree in business administration, actuarial science, or an insurance related discipline. Marketing experience or equivalent, would be great asset.

• Advanced-level proficiency with Microsoft Excel, MS Access, and MS Word.

• Knowledge of Salesforce or BI tool would be an asset.

• Well-developed interpersonal skills. Strong team player.

• Superior technical knowledge provided by 7 or more years related vehicle service contract experience in either an insurance industry or repair facility environment, including mechanical or claims adjudication experience, with strong analytical skills.

• P&C Insurance license or willingness to obtain after employment

• Strong communication skills, including business writing skills and negotiation skills. Strong problem-solving and decision-making skills. Highly organized with strong multi-tasking skills; self-motivated; attention to detail, with initiative and can-do attitude.

• Bilingual (French/English) would be an asset.

What iA Offers:

• We value and encourage our employees to have a good work life balance and so on top of vacation we offer Personal Leave Days as well as a Wellness Days Program

• You know how you best work and our Hybrid Working model allows you to determine what work environment would be most optimal, whether it means working from home or from one of our many offices

• To encourage an active and healthy lifestyle, we have a generous Wellness Plan that covers physical activity and wellness expenses.

• A Medical and Dental plan for our employees and their dependents as well as a Health Spending Account to cover costs not covered by our plan

• A Defined Benefit Pension plan to take care of you in retirement.

• A home office equipment program to ensure that you have the best working environment.

• Participation in our Share Purchase Plan

• Your development and continuous improvement are important to us! We offer an Education Assistance Program to ensure you have the tools and knowledge to grow your career here at iA.

Compensation

Thetypical hiring range for this position is from $55,0000 to $75,000 annually; the base pay offered is based on location and may vary depending on skills, job-related knowledge, experience, and internal equity. All permanent employees of iA are also entitled to an annual bonus.

Location(s)

Vancouver, British Columbia

Other Possible Location(s)

Company

iA Financial Group

Posting End Date

2025-05-30

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here . Someone from our team will be happy to assist you with your needs.

iA Among Canada's Best Employers

As a reflection of our employees’ appreciation, iA Financial Group is once again among Canada's Best Employers according to Forbes for 2025, ranking 4th in the insurance sector.

About us

At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger.

Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.

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