Revenue Operations Lead

quandri; Vancouver; On-site; CAD 120,000 - 150,000; Full time

Job summary

Quandri is seeking a Senior Revenue Operations Lead to own the systems, processes, and analytics that keep our go-to-market engine running in Vancouver. This hands-on role spans Sales, Business Development, Customer Success, Implementation, and Finance, shaping territory plans, tooling, and data-driven decisions.

You will manage HubSpot pipelines, lead cross-functional initiatives, and build scalable workflows that improve forecast accuracy and revenue outcomes for North America's insurance

Qualifications

• Experience shaping GTM operations and designing scalable processes.
• Proven ability to configure and optimize HubSpot pipelines, properties and workflows.
• Strong cross-functional collaboration across Sales, Marketing, Finance, and Product.

Responsibilities

• AI-Enabled Operations: Identify and implement opportunities to use AI tools, to streamline RevOps workflows, documentation, reporting, and process design.
• GTM Technology Stack Management: Administer the GTM tech stack, with HubSpot as the system of record; manage dialing and sales-engagement tools; ensure data flow between systems.
• Process & Systems Architecture Design: Design scalable GTM processes and the underlying architecture; maintain playbooks and documentation.
• Cross-Functional Collaboration: Coordinate with Sales, BDR, Customer Success, Marketing, Product, and Finance on GTM ops; ensure data supports decisions.
• Reporting & Analytics: Build dashboards in HubSpot for pipeline, forecast, and team performance.

Skills

AI tools adoption

HubSpot admin

GTM tech stack

Cross-functional collaboration

Tools

HubSpot

Nooks Dialer

Linear

Job description

Who we are

Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We are building the AI operating system for North America's best insurance agencies and brokerages.

For the first time ever, we have the technology to fundamentally change how insurance operates, and the stakes are human. Better insurance means families protected from harm, businesses able to take risks, and communities more resilient when the worst happens. For insurance practitioners, the ability to deliver this level of service finally becomes possible.

What we do

Quandri brings deeply specific, vertically-focused AI to the industry's most critical stakeholders:insurance agencies and brokerages.

Agents are the lifeblood of the industry, the place where most property and casualty insurance is sold and serviced. Yet operating an agency is harder than ever. Peak product complexity, accelerating consolidation, a deepening talent crisis, and the AI revolution are all reshaping how agencies work.

Quandri sits at the cutting edge of this shift, rebuilding how agencies operate one workflow at a time. We pair a deep understanding of insurance processes, systems, and data with serious technical capability and proprietary models, so the transformation is tangible and operational rather than aspirational.

We're making insurance better for policyholders, while helping insurance brokerages deliver a better client service, grow faster, and harness AI so that they control the future of insurance distribution.

Why join us?

You'll join a fast-moving team with real ownership, direct access to leadership, and a genuine hand in shaping the company's next chapter.

We are headquartered in beautiful Vancouver, BC, backed by leading US and Canadian investors , and the recognition has followed:

LinkedIn's Top Canadian Startups in 2024 & 2025

Deloitte's Fast 50

CB Insights' Insurtech 50 and Fintech 100

The Globe and Mail's Top Growing Companies in Canada .

About the Role:

Quandri is looking for a Senior Revenue Operations Lead to own the systems, processes, and analytics that keep our go-to-market engine running. This role sits at the center of Sales, Business Development, Customer Success, Implementation, and Finance - designing the territory plans, tooling, and processes those teams rely on, and turning data from our GTM tech stack into decisions leadership can act on. It is a hands-on, high-ownership role for someone who is equally comfortable deep in HubSpot's system and in a room with sales leadership shaping next quarter's territory plan.

What you'll do:

• AI-Enabled Operations Identify and implement opportunities to use AI tools, to streamline RevOps workflows, documentation, reporting, and process design. Champion practical AI adoption across GTM teams, building repeatable, well-documented workflows rather than one-off use cases.


• GTM Technology Stack Management Own administration, configuration, and optimization of the GTM tech stack, with HubSpot as the system of record for the GTM teams. Manage the dialing and sales-engagement stack (e.g., Nooks Dialer), including setup, integrations, and troubleshooting. Coordinate with the Product team on Linear as needed to keep GTM-related requests, feedback loops, and issue tracking connected to Product/Engineering workflows. Evaluate, implement, and integrate new tools as the GTM stack grows, maintaining a coherent, well-documented tech ecosystem and clean data flow between systems.


• Process & Systems Architecture Design Design and document scalable processes and workflows for BDRs, Account Executives, Implementation Managers, Customer Success Managers, and the Finance Teams, from lead handoff through renewal. Build and maintain the underlying architecture (HubSpot pipelines, properties, workflows, and automations) that supports those processes. Identify process gaps and inefficiencies across the customer lifecycle and lead cross-functional projects to resolve them. Maintain playbooks and process documentation so teams have a single source of truth for how GTM operations run.


• Cross-Functional Collaboration Act as the connective tissue between Sales, BDR, Customer Success, Implementation, Marketing, Product, and Finance on all things GTM operations. Partner with Finance on pipeline hygiene, forecasting inputs, commission-relevant data, and revenue reporting accuracy. Partner with Marketing Operations on lead generation, nurturing account-based engagement and coverage, and other higher funnel activities that ultimately connect with BDRs and AEs. Represent Revenue Operations in cross-functional planning (territory, quota, headcount, and process changes) to ensure systems and data can support - } (looks glitch?) to ensure systems and data can support decisions before they’re finalized.


• Reporting & Analytics Build and maintain dashboards and reports in HubSpot to give leadership real-time visibility into pipeline, forecast, and team performance. Ensure data integrity across the CRM and downstream rep