Revenue Operations Associate

Nitro; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a global SaaS leader that empowers talented individuals to excel in a collaborative environment. This role focuses on optimizing sales operations and managing tools to enhance productivity. You will be responsible for supporting sales processes, engaging with internal teams, and ensuring data compliance. The company promotes a hybrid work model, balancing in-person collaboration and remote flexibility, making it an ideal place for those seeking work-life balance. With a comprehensive benefits package and a commitment to diversity, this opportunity is perfect for driven professionals looking to make an impact.

Benefits

Flex Time Off

Health Insurance

Dental Coverage

Vision Coverage

Pension/401k Matching

Wellness Perks

Qualifications

• 1-3 years of Salesforce Administration experience with certification preferred.
• Strong understanding of sales operations and relevant tools.

Responsibilities

• Manage and optimize sales and revenue-related tools and technologies.
• Provide admin support to sales operations processes and systems.

Skills

Salesforce Administration

Sales Operations

Documentation Skills

Problem Solving

Project Management

Interpersonal Skills

Organizational Skills

Communication Skills

Education

Salesforce Admin Certification

Experience with Sales and Marketing tools

Tools

Salesforce (SFDC)

Groove

Clari

LinkedIn Sales Navigator

Clay

Hubspot

Job description

A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team.With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.

How We Work:

We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:

• One team, One mission
  Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
• Own it
  We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.
• Accountable to our customers
  We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.
• Excellence in execution
  Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.
• Be bold, fail fast, learn faster
  We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.

These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.

Responsibilities:

• Manage and optimize all sales and revenue-related tools and technologies, serving as the main point of contact
• Provide admin support to sales operations processes and systems which could include but not limited to:
  • Provide GTM TechStack troubleshooting support and provisioning help as requested
  • Perform validation and execution of manual uploads to SFDC
  • Gather data or generate reports as requested
  • Other administrational duties as assigned
• Create documentation and maintain knowledge repository for sales operational support and processes
• Maintain system adoption, data compliance and process governance within SFDC and other systems
• Engage with internal sales teams and IT to resolve queries and open issues
• Communicate effectively with cross-functional departments regarding issues related to process execution and issue resolution
  
  

Qualifications:

• Salesforce Administration experience 1-3 years. Salesforce Admin Certification and CPQ experience is a plus.
• Demonstrated progressive relevant experience and an understanding of sales operations
• Experience with Sales and Marketing tools (Groove, Clari, LinkedIn SalesNav, Clay, Hubspot)
• Strong documentation, problem solving, project management, interpersonal and organizational skills
• Ability to self-manage and excellent communication skills are required.
• Ability to work in a fast-paced, team environment, and multitask.

Why Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:

Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, orappointments.

Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.

Benefits:
Nitro provides all employees with a comprehensive benefits package that includes health insurance, dental and vision coverage, and wellness perks. We also offer pension/401k matching, along with many other country-specific benefits.

Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond.

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