CS&P and Category Operations Associate Manager: Haircare

Unilever; Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic CS&P and Category Operations Associate Manager to enhance operations in the Haircare sector. This role involves driving trade strategies, collaborating with cross-functional teams, and ensuring effective execution across various channels. The ideal candidate will possess a strong sales background, exceptional analytical skills, and a proactive mindset. Join a forward-thinking company that values diversity and inclusion and empowers its employees to shape their future while making a significant impact on consumers' lives.

Qualifications

• 4+ years in sales, trade marketing, or customer marketing roles.
• Strong organizational and time management skills.

Responsibilities

• Develop trade strategies and monitor performance metrics.
• Collaborate on product launches and promotional activities.

Skills

Sales Strategy

Data Analysis

Trade Marketing

Customer Marketing

Interpersonal Skills

Education

University Degree

Tools

Excel

Job description

CS&P and Category Operations Associate Manager: Haircare page is loaded

CS&P and Category Operations Associate Manager: Haircare

Apply locations Toronto, ON | Full time | Posted 2 Days Ago | End Date: May 19, 2025 (11 days left to apply) | Job Requisition ID: R-77005

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products daily, Unilever is a business that makes a real impact on the world. We work on brands that are loved and aim to improve the lives of consumers and communities. Our purpose is to make sustainable living commonplace, and we believe that doing business the right way drives superior performance. Our people are at the core of what we do – we believe that when our people work with purpose, we create a better business and a better world.

At Unilever, your career is a unique journey within a collaborative and flexible environment. We focus on creating workplaces that foster equity, diversity, inclusion, and belonging. We don’t believe in a 'one size fits all' approach; instead, we provide tools to help you shape your own future.

JOB PURPOSE

GM Led Excellence in Execution Teams: We focus on having dedicated marketing teams and execution teams structured under key strategic pillars to ensure best-in-class performance.

Our Category Operations Organization, led by the BU Lead, serves as the commercial arm of the BU—responsible for performance management, P&L ownership, category and brand operations, planning, shopper marketing, NRM, and category strategy. This team is organized by category and integrated into one performance management organization. The NA Value Creation team collaborates with the Canada CatOps team on specific projects, with Canada owning P&L responsibilities to unlock GM.

The B&W Category Operations team focuses on execution across all portfolio brands in partnership with cross-functional teams.

• The B&W Category Operations Lead manages the delivery of the B&W strategy and growth, overseeing customer & category development, operations, and value creation.
• The CS&P and Category Operations Associate Manager acts as the voice of the customer and shopper in the Beauty & Wellbeing BU. They ensure channel and customer insights inform category and brand plans, and they develop in-store execution strategies, including Instore Visibility and OMNI shopper initiatives.
• Category Operations aim to achieve targets by collaborating with Customer Development, Demand Creation, and Integrated Planning teams to align and execute go-to-market strategies.
• This role is involved in core processes like Sales & Operating Plan (S&OP), Integrated Business Planning (IBP), and Net Revenue Management (NRM).

MAIN RESPONSIBILITIES

• Developing and communicating trade strategies to the Customer Development team; monitoring performance via sales reports and Nielsen data.
• Implementing channel-specific strategies to meet diverse shopper needs across all Canadian channels.
• Creating pricing, promotion, distribution, and shelving strategies focused on flawless execution.
• Collaborating with Demand Creation on product launches, relaunches, and large packs to introduce impactful innovations.
• Monitoring competitive trade activities and recommending actions.

• P&L ownership from net sales to profit before overheads; managing trade budgets and trade spend.

• Supporting the Customer Development agenda and working with cross-functional teams on promotional activities based on shopper insights.
• Partnering with the strategic forecasting team to identify risks and opportunities, and making recommendations.
• Ensuring timely and accurate information flow to the Customer Development Group.

KEY INTERFACES

• Business Unit Leadership
• Demand Creation (Marketing)
• ISV & Shopper Marketing
• Key Account Managers
• CBD Finance Partner
• Collaborators with CSP BU leads

REQUIREMENTS

• Experience in sales, such as Business Analyst, Account Manager, Customer Marketing, Trade Marketing, or Sales Strategy, with at least 4+ years of relevant experience.
• University degree preferred.
• Strong interpersonal, organizational, and time management skills.
• Independent, proactive, and entrepreneurial mindset.
• Proficient in Excel and data analysis.

LEADERSHIP QUALITIES

• Results-driven, resilient, and collaborative.
• Focus on consumer needs, humble, and data-savvy.

WHAT WE OFFER

Information about Unilever’s values, diversity & inclusion, benefits, and more can be found on our website and internal resources.

STANDARDS OF LEADERSHIP

• Passion for high performance
• Personal mastery
• Consumer love
• Purpose & service
• Agility

Unilever Canada is committed to diversity and inclusion. Qualified applicants will receive consideration regardless of race, religion, gender, age, or other protected status. For accommodations, contact [e-mail].