Reuse Centre Attendant

City Of Edmonton; Edmonton; On-site; CAD 48,000 - 60,000; Full time

Job summary

City of Edmonton’s Reuse Centre seeks Attendants to manage donated items, keep a safe, welcoming store, and assist residents and volunteers. You will collect, sort, and display items while educating the public about reuse programs.

Role requires Grade 12 or certificate, 2+ years in customer service or retail, and ability to work in a team with safety training (WHMIS). Casual, up to 25 hours/week, with flexible shifts.

Qualifications

• Grade 12 with emphasis on general office practices or an approved certificate program.
• 2+ years of customer service or retail experience.
• Warehouse and/or labour experience.
• Knowledge of City of Edmonton's Waste Management programs and services.

Responsibilities

• Transfer donated items from the drop-off area to the store area and organize displays.
• Screen and sort donated materials for safety and cleanliness.
• Educate patrons on reuse and community initiatives.
• Assist with public programming and respond to inquiries.
• Maintain clean, safe storage and merchandising areas.

Skills

Customer service

Retail experience

Teamwork

Organizational skills

Communication

Time management

Safety awareness

Problem solving

Leadership

Diversity & inclusion

Education

Grade 12

Certificate program

Tools

WHMIS certification

Job description

Job Number: 56262The Reuse Centre passionately champions sustainability by accepting donated items from Edmonton residents, free of charge, and thoughtfully redistributing them to organizations and individuals. This vital initiative achieves three key objectives: fostering a culture of reuse and highlighting its many benefits, facilitating the equitable distribution of resources back into the community, and significantly reducing landfill waste. By spearheading a circular economy, the Centre plays a crucial role in the Waste Services Branch's 25-year strategy, contributing directly to the ambitious goal of diverting 90% of waste from landfills.Our Reuse Centre Attendants are instrumental in this mission, meticulously managing and organizing accepted items. They also cultivate an engaging public space where valuable items find new homes and the community is actively encouraged to embrace the educational components of our comprehensive waste management system.What will you do?Transfer donated items from the drop-off area to the 6000 sq ft store areaReview all donated materials for safety (including household hazardous waste) and cleanlinessOrganize and display reuse, merchandising, and educational items in the retail store in an visually appealing manner that creates an inviting retail environmentEnsure that the store area is clean and free of hazards, including cleaning shelves and containersSuggest changes to floor layout and bin placement to improve efficiency and/or to reflect any program changesPerform accurate data entry for the purpose of maintaining various recordsAccept items from residents at the drop-off areaScreen out unacceptable materials, weigh, move, and sort large volumes of material on a continuous basisEducate patrons on reuse alternatives and community initiativesAssist with public programming at the facility or offsite if requiredAnswer inquiries and questions about the Reuse Centre and Waste ServicesEnsure the drop off area and related storage areas are clean, safe and properly maintained for customers and staffRespond to customer complaints and concernsBuild relationships with volunteers and assist them when neededAnswer phone calls and respond to emails received through the Reuse Centre email inboxAssist customers with items they would like to take, weighing their itemsPerform other related duties as requiredLearn more about the Reuse Centre: https://www.edmonton.ca/programs_services/garbage_waste/reuse-centreQualifications:Completion of Grade 12, with an emphasis on general office practices or completion of an appropriate certificate program from an approved school/collegePrior experience working with the public in an in-person customer service capacity, including retail experienceAssets:2 years or more of customer service or retail experienceWarehouse and/or labour experienceKnowledge of City of Edmonton's Waste Management programs and servicesSkills required for success:Knowledge of a wide variety of materials and the appropriate methods of handling, storage and disposal of these materials, or the ability to successfully pass training courses in these areasKnowledge of the effective use of safety equipment (such as spill kits, gloves etc), or the ability to successfully pass training courses in these areas (such as WHMIS)Ability to assess incoming materials for acceptability, and identify potential hazardsAbility to lead, organize, instruct and supervise group activitiesAbility to work collaboratively in a team environment, as well as take initiative and direct own work during independent, less busy timesStrong organizational and time-management skills, including the ability to complete all work tasks in the presence of conflicting needs of clients and staffSkilled in supporting individuals with diverse needsAbility to effectively communicate verbally and in writing when dealing with diverse clienteleAlignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)Embracing a culture of equity, diversity, reconciliation and inclusionConditions of Employment:Ability to obtain Standard First Aid and CPR Certificates prior to employmentCompliance with the City of Edmonton's safety standards for Personal Protective Equipment (PPE) is a requirement for this positionValid Alberta Class 5 driver's licence (or provincial equivalent). Obtaining and maintaining a City Driver's permit is a requirement of this positionApplicants may be testedWork Environment:Ability to perform the physical requirements of the position which includes lifting and moving a high volume of boxes for 2 to 3 hours at a timeThe weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advanceThe City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits https://bit.ly/COEbenefits.Up to 6 Casual On-going positionsPosting will remain open until filledHours of Work: Up to 25 hours per week; shifts varying from 3 to 8 hours per day, Tuesday through Saturday. Ability to work Mondays, holidays and evenings, as requiredSalary Range: $23.183 - $28.647 (Hourly); $48,406.100 - $59,814.940 (Annually)Recruitment Consultant: SL/RFEdmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis NationClassification Title: Rec Facility Attendant I-8hrsPosting Date: Oct 16, 2026Closing Date: OngoingNumber of Openings (up to): 6 - Casual Ongoing Part-timeUnion : CSU 52Department: Waste ServicesWork Location(s):Reuse Centre, 6835 - 83rd Street Edmonton T5J 3T9