Retirement Plan Processing Specialist

Canada Life; Winnipeg; On-site; CAD 39,000 - 56,000; Full time

Job summary

Canada Life in Winnipeg, MB, is seeking a Permanent Full Time Administrator for Group Retirement Plans. You will support the GPAS system, process contributions and member applications, and handle interfund transfers for clients. A customer-focused attitude and strong MS Office skills are essential.

You will work with a Service Specialist to manage day-to-day caseloads, ensuring accurate processing and timely responses. The role emphasizes compliance, attention to detail, and reliable teamwork.

Qualifications

• Customer service orientation and positive attitude.
• MS Office proficiency (Word, Excel, Outlook).
• Strong written and verbal communication.

Responsibilities

• Process group and single contributions.
• Process member applications and interfund transfers.
• Handle withdrawals and transfers between plans and external institutions.
• Prepare member disclosures and monitor default actions.
• Maintain member data in GPAS and support staff as needed.
• Foster relationships within the team to deliver strong customer service.

Skills

Customer service

MS Office

Communication

Attention to detail

Organization

Multi-tasking

Team collaboration

Security clearance readiness

Tools

GPAS

Job description

Canada Life in Winnipeg, MB, is seeking a Permanent Full Time Administrator for Group Retirement Plans. You will support the GPAS system, process contributions and member applications, and handle interfund transfers for clients. A customer-focused attitude and strong MS Office skills are essential.

You will work with a Service Specialist to manage day-to-day caseloads, ensuring accurate processing and timely responses. The role emphasizes compliance, attention to detail, and reliable teamwork.