Retails Representative

ManpowerGroup, Inc.; Northwestern Ontario; On-site; CAD 23,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Start immediately

Temporary assignment to permanent

Job summary

ManpowerGroup, Inc. is seeking a Retail Sales Associate in Thunder Bay, ON. The role focuses on serving customers, up-selling corporate products, and resolving inquiries in a fast-paced environment.

Candidates should have 3–12 months of customer service and retail experience, familiarity with POS systems, and a team-oriented mindset. Weekly pay and immediate start are available as a temporary-to-permanent opportunity.

Qualifications

• 3–12 months customer service experience preferred.
• 3–12 months retail experience preferred.
• 3–12 months using technology/POS system experience preferred.
• Willingness to work as part of a team.
• Attention to process, quality, and operational standards.
• Strong organizational and multitasking skills.

Responsibilities

• Serving customers in the most efficient and courteous manner on the telephone and in person.
• Up-selling and cross selling Corporate products and services.
• Handling customer complaints and inquiries.
• Working to resolve problem shipments.
• Working to resolve equipment and technology challenges.
• Building a positive relationship with customers and key partners to ensure excellence in customer service.
• Assisting customers with shipping details and account challenges.
• Loading, scanning, logging and calling resolution freight.
• Cash reconciliation including deposits, key control.
• Compliance to all corporate policies and procedures (including uniforms).
• Adhering to all safety standards, punctuality and attendance.
• Living the Purolator values.

Skills

Customer service

Retail experience

POS experience

Team player

Process & quality

Organizational skills

Tools

POS system

Job description

Our client, a leader in the logistics industry, is seeking a Warehouse Associate to join their team. The ideal candidate will have previous warehouse experience, and a sense of urgency which will align successfully in the organization.

Job Title

Retail Sales Associate

Location

Thunder Bay, ON

Pay rate

$17.60

What’s the Job

• Serving customers in the most efficient and courteous manner on the telephone and in person
• Up-selling and cross selling Corporate products and services
• Handling customer complaints and inquiries
• Working to resolve problem shipments
• Working to resolve equipment and technology challenges
• Working with and building a positive relationship with Head Office, local management, drivers, warehousing staff, account managers, and other Corporate partners to ensure excellence in customer service
• Building a positive relationship with customers; key contacts - vendors, building tenants, etc
• Assisting customers with shipping details and account challenges
• Loading, scanning, logging and calling resolution freight
• Cash reconciliation including deposits, key control
• Compliance to all corporate policies and procedures (including uniforms)
• Adhering to all safety standardsBeing on time/attendance
• Living the Purolator values
• Representing the Purolator values to customers and key partners
• Ability to lift 70lbs/stand for 3 hour intervals
• Other duties as assigned by management

What’s Needed

• 3-12 months customer service experience preferred
• 3-12 months retail experience preffered
• 3-12 months using techology/POS system experience preferre
• Willingness to work as part of a team.
• Attention to process, quality, and operational standards.
• Strong organizational and multitaskingskills.

What’s in it for me

• Weekly pay, every Friday.
• Start immediately.
• Temporary assignment to permanent

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent