Retail Tech Advisor & Keyholder — Flexible Hours

Best Buy Canada; Calgary; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Flexible schedules

Employee discounts on tech

Competitive compensation

Supportive leaders

Inclusive team

Training programs

Job summary

Best Buy Canada is hiring a Retail Sales & Technical Service Associate - Keyholder (Full Time) in Calgary to welcome customers and provide technical support in finding the right products and services. You will help customers sign in devices for setup, diagnostics, and repairs, and assist with store operations under the store leader.

We value at least 1 year of retail experience in a tech-focused customer service role, strong communication, and flexibility.

Qualifications

• 1+ years’ retail experience in a technical customer service or retail sales associate role
• Must be at least 18 years old
• Ability to lift up to 50 lbs.
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment
• Excellent communication skills

Responsibilities

• Help customers find the perfect product or service and respond to their questions
• Assist customers with signing in their devices for setup, diagnostics, and repairs
• Create an amazing customer experience
• Assist with store operations by completing opening/closing tasks and receiving merchandise deliveries
• Respond to customer escalations and other events when store leader is absent
• Assist with training and mentoring team members

Skills

Retail experience

Technical customer service

Excellent communication

Flexibility

Customer-focused

Job description

Best Buy Canada is hiring a Retail Sales & Technical Service Associate - Keyholder (Full Time) in Calgary to welcome customers and provide technical support in finding the right products and services. You will help customers sign in devices for setup, diagnostics, and repairs, and assist with store operations under the store leader.

We value at least 1 year of retail experience in a tech-focused customer service role, strong communication, and flexibility.