Retail Team Lead: Fashion & Customer Experience

Reitmans (Canada) Limited; Owen Sound; On-site; CAD 46,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Well-Being Program

Monthly Bonus

Career Advancement

Tuition Reimbursement

Store Employee Discount

Referral Rewards

Job summary

Reitmans Canada Limited is seeking an Assistant Store Manager for Smart Centres Owen Sound to lead daily operations, coach a motivated team, and drive exceptional customer service. The role focuses on achieving sales targets while upholding brand standards and omnichannel initiatives.

You will report to the Store Manager, support hiring and training, and help manage inventory, schedules, and store presentation to deliver a superior shopping experience.

Qualifications

• 2+ years of experience in team management or supervision in retail or customer-focused environment.
• High school diploma required.

Responsibilities

• Inspire and develop a high-performing team on the sales floor and guide daily operations.
• Deliver an outstanding customer experience and prioritize customer satisfaction.
• Monitor KPIs, identify opportunities, and recommend actions to support store goals.
• Participate in hiring, onboarding, and training, and support succession planning.
• Manage inventory, compliance, procedures, and maintain organization and time management.
• Maintain an appealing environment aligned with brand standards and optimize product displays.

Skills

Team Leadership

Customer Experience

Organization & Planning

Sales Performance

Fashion Knowledge

MS Office & POS

Education

High School Diploma

Tools

POS

ERP

ATS

Microsoft Office Suite

Job description

Reitmans Canada Limited is seeking an Assistant Store Manager for Smart Centres Owen Sound to lead daily operations, coach a motivated team, and drive exceptional customer service. The role focuses on achieving sales targets while upholding brand standards and omnichannel initiatives.

You will report to the Store Manager, support hiring and training, and help manage inventory, schedules, and store presentation to deliver a superior shopping experience.