Assistant Store Manager – Growth, Bonus & Benefits

Reitmans (Canada) Limited; Whitchurch-Stouffville; On-site; CAD 47,000 - 53,000; Full time

Benefits offered by this job

Paid Time Off

Well-Being Program

Monthly Bonus

Job summary

Reitmans (Canada) Limited is looking for an Assistant Store Manager at Smart Centres Stouffville to lead daily store operations and coach a high-performing team. You will drive customer experience, monitor KPIs, and support sales growth in a fast-paced retail setting.

The role reports to the Store Manager and requires a strong fashion sense, organizational skills, and the ability to work evenings, weekends, and holidays.

Qualifications

• 2+ years of experience in team management or supervision in a retail or customer-focused environment.
• Ability to deliver an exceptional customer experience and engage the team in upholding the highest service standards.
• Strong skills in organization, planning, and prioritization.
• Ability to maintain a high level of performance and quality under pressure.
• Proven ability to lead a team toward achieving objectives.
• Solid skills in driving strong sales performance.
• Excellent ability to manage multiple tasks simultaneously in a dynamic environment.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
• Salary: High school diploma required.

Responsibilities

• Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
• Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
• Performance Support: Monitor KPIs, identify opportunities, and recommend actions to support store goals and brand growth.
• Talent Support & Development: Participate in hiring, onboarding, and training team members. Support succession planning and contribute to performance management processes.
• Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
• Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
• Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
• Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
• Scheduling & Floor Support: Assist in planning effective floor coverage, organizing daily tasks, and delegating as needed to maintain smooth operations.
• Omni-Channel: Support omnichannel initiatives to maximize sales and deliver a seamless customer experience.

Skills

Team management

Customer experience

Organization & planning

Multitasking

Fashion knowledge

POS/ERP/ATS/MS Office

Flexibility

Stamina & lifting

Education

High school diploma

Job description

Reitmans (Canada) Limited is looking for an Assistant Store Manager at Smart Centres Stouffville to lead daily store operations and coach a high-performing team. You will drive customer experience, monitor KPIs, and support sales growth in a fast-paced retail setting.

The role reports to the Store Manager and requires a strong fashion sense, organizational skills, and the ability to work evenings, weekends, and holidays.