Fashion Retail Team Lead: Inspire Teams & Service

RCL - Reitmans Canada Ltd/Ltée; Calgary; Presencial; CAD 23.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Benefits program

Monthly bonus

Career advancement

Tuition reimbursement

Store discounts ~70%

Descripción de la vacante

Reitmans Canada Limited is seeking a Team Lead to collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership, sense of style, and hands-on approach, you will help create a vibrant, organized, and customer-focused environment.

Lead on sales floor operations, coaching, scheduling, and merchandising to drive store performance while delivering our service standards and fashion-forward experience.

Formación

• 6+ months of leadership or supervisory experience in a retail or customer-focused environment.
• Ability to motivate, support, and guide a team toward shared goals.
• Strong communication and problem-solving skills.
• Customer-focused mindset with the ability to create a welcoming shopping experience.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Knowledge of store operations, including scheduling, cash management, merchandising, and inventory flow.
• Passion for fashion: good sense of style and solid knowledge of fashion trends.
• Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
• Flexible availability; able to work evenings, weekends and holidays.
• Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder up to 3 m (10 feet).
• High school diploma required.

Responsabilidades

• Support store performance by contributing to the achievement of sales goals and ensuring alignment with company objectives and KPIs.
• Assist with day-to-day operations, including compliance with policies and procedures, loss prevention, opening and closing routines, cash management, report generation, and scheduling support.
• Maintain high standards of merchandising and visual presentation to ensure a clean, consistent, and welcoming environment that enhances the customer experience.
• Coach and develop the team through ongoing training and constructive feedback to strengthen skills, confidence, and overall performance.
• Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
• Collaborate closely with the management team to ensure aligned priorities, effective communication, and the swift execution of action plans.
• Model a customer-first mindset by leading on the sales floor, resolving customer concerns, and ensuring every interaction reflects our service standards.

Conocimientos

Leadership

Customer service

Merchandising

Communication

Coaching

Problem-solving

Flexibility

Educación

High school diploma

Herramientas

POS systems

ERP

ATS

Microsoft Office

Descripción del empleo

Reitmans Canada Limited is seeking a Team Lead to collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership, sense of style, and hands-on approach, you will help create a vibrant, organized, and customer-focused environment.

Lead on sales floor operations, coaching, scheduling, and merchandising to drive store performance while delivering our service standards and fashion-forward experience.