Retail Team Lead — Elevate Customer Experience

Columbia Sportswear Company; Canada; On-site; CAD 42,000 - 60,000; Full time

Job summary

Columbia Sportswear Company in Canada is seeking a Retail Supervisor to join the Store Leadership Team. You will oversee day-to-day operations, guide associate-level staff, and ensure procedures support delivering an outstanding in-store customer experience.

No specific education required; 2–5 years of experience preferred. Proficiency with POS systems and other in-store technology, plus strong communication and coaching skills, are essential for success.

Qualifications

• High School Diploma or GED preferred.
• 2–5 years of experience in a similar role.
• Proficient in operating POS systems and other in-store computerized systems; strong telephone/communication skills.

Responsibilities

• Oversee day-to-day work of associate staff in the store.
• Provide direction, training, and coaching to team members.
• Ensure store procedures support an excellent in-store customer experience.
• Maintain store culture and standards through teamwork and leadership.

Skills

POS system operation

Effective communication

Coaching/Training

Education

High School Diploma or GED preferred

Tools

POS systems

In-store computerized systems

Telephone

Job description

Columbia Sportswear Company in Canada is seeking a Retail Supervisor to join the Store Leadership Team. You will oversee day-to-day operations, guide associate-level staff, and ensure procedures support delivering an outstanding in-store customer experience.

No specific education required; 2–5 years of experience preferred. Proficiency with POS systems and other in-store technology, plus strong communication and coaching skills, are essential for success.