Retail Store Leader: Customer Experience & Ops

L'Équipeur; Quebec; On-site; CAD 34,800 - 52,200; Full time

Benefits offered by this job

Comprehensive benefits and retirement programs

Performance incentives

Career growth opportunities

Product discounts

Job summary

A leading Canadian apparel retailer seeks a motivated team leader to oversee customer service and store operations. The ideal candidate will have 3-5 years of retail experience and exceptional coaching and communication skills. Responsibilities include managing the team, ensuring compliance with procedures, and preparing annual inventories. In addition to competitive pay, the company offers comprehensive benefits, career growth opportunities, and a supportive work environment. Join a committed team focused on inclusivity and excellence.

Qualifications

• Proven ability to coach and mentor the department and store team.
• Exceptional communication and organizational skills.
• 3-5 years of retail experience required.

Responsibilities

• Provide leadership to the team and ensure service model standards are met.
• Manage scheduling and follow compliance with operations procedures.
• Assume responsibility for all store operations in the absence of the Store Manager.

Skills

Coaching

Communication

Organizational skills

Training

Retail experience

Job description

A leading Canadian apparel retailer seeks a motivated team leader to oversee customer service and store operations. The ideal candidate will have 3-5 years of retail experience and exceptional coaching and communication skills. Responsibilities include managing the team, ensuring compliance with procedures, and preparing annual inventories. In addition to competitive pay, the company offers comprehensive benefits, career growth opportunities, and a supportive work environment. Join a committed team focused on inclusivity and excellence.