Retail Store Supervisor II — Customer Experience & Ops Leader

Bulk Barn; Saskatoon; On-site; CAD 42,000 - 54,000; Full time

Job summary

Bulk Barn in Saskatoon is seeking a Corporate Store Supervisor II to lead day-to-day operations, ensuring service excellence and store profitability. You will partner with the Corporate Store Manager to manage labour, scheduling and customer engagement while promoting wellness and safety.

You will supervise inventory, merchandising, and POS operations, while coaching staff to meet company standards and deliver outstanding service daily.

Qualifications

• High School Education or Equivalent required.
• Food Safe Certification is an asset.
• Standard First Aid Certificate is an asset.
• 3 years’ experience in a retail environment (Food Retail is an asset).
• 2-3 years’ experience under pressure, multitasking and time management.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• 2-3 years’ experience leading and supervising a team.
• Experience handling confidential information in a professional setting.
• 2-3 years’ experience servicing and resolving customer concerns.

Responsibilities

• Perform and supervise store opening and closing procedures (alarms, tills, deposits).
• Operate the cash register and POS, manage transactions with integrity.
• Restock shelves and displays to maintain merchandising standards.
• Place Warehouse and DSD orders; track expiry dates and receipts.
• Submit daily/weekly paperwork to Corporate Office.
• Maintain a clean, safe, and customer-friendly store environment.
• Lead scheduling and staffing to meet budgeted requirements.
• Coach and recognize underperformers and high performers.
• Ensure health and safety policies are followed and team adheres to standards.
• Drive exceptional customer service and aim for customer satisfaction and repeat business.

Skills

Customer service

Team leadership

Communication

Time management

Multitasking

Interpersonal skills

Education

High School Education or Equivalent

Tools

Microsoft Office (Word, Excel and Outlook)

Job description

Bulk Barn in Saskatoon is seeking a Corporate Store Supervisor II to lead day-to-day operations, ensuring service excellence and store profitability. You will partner with the Corporate Store Manager to manage labour, scheduling and customer engagement while promoting wellness and safety.

You will supervise inventory, merchandising, and POS operations, while coaching staff to meet company standards and deliver outstanding service daily.