Retail Store Manager - Lead, Drive Sales & Service

Bulk Barn; Dartmouth; On-site; CAD 52,000 - 76,000; Full time

Job summary

Bulk Barn in Dartmouth, NS is seeking a skilled Retail Store Manager to partner with the District Manager and lead the store team. You will drive customer service, compliance with policies and procedures, and the daily operations on the sales floor.

You will recruit, train, and develop store staff while ensuring adherence to HR policies, safety, and cash handling. The role emphasizes achieving operating efficiencies, revenue goals, profitability, and customer satisfaction.

Qualifications

• 3-5 years’ experience as a retail manager
• 3-5 years’ experience supervising and/or leading people
• 3-5 years’ experience working in a retail environment (Food Retail experience is an asset)
• 3-5 years’ experience servicing and resolving customer concerns
• Understanding of business management fundamentals
• Must be able to lift 50lbs or more as required by the business
• Must have both POS and cash handling experience

Responsibilities

• Lead store team in achieving operating efficiencies, revenue goals and profitability
• Ensure compliance with customer service standards, policies and applicable legislation
• Source, hire, train and develop store staff
• Address underperformance with documented improvement plans
• Maintain merchandise standards and store layout for a WOW customer experience
• Balance daily deposits and maintain cash controls
• Collaborate with District Manager to set sales goals and staffing plans

Skills

Retail management

Leadership

Customer service

Teamwork

Staff development

Education

Post-secondary certificate in business (asset)

Job description

Bulk Barn in Dartmouth, NS is seeking a skilled Retail Store Manager to partner with the District Manager and lead the store team. You will drive customer service, compliance with policies and procedures, and the daily operations on the sales floor.

You will recruit, train, and develop store staff while ensuring adherence to HR policies, safety, and cash handling. The role emphasizes achieving operating efficiencies, revenue goals, profitability, and customer satisfaction.