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retail store supervisor

Circle K

New Hamburg

On-site

CAD 35,000 - 55,000

Full time

16 days ago

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Job summary

An established industry player is looking for a Retail Store Supervisor in New Hamburg. This role involves overseeing sales staff, managing inventory, and ensuring excellent customer service. The ideal candidate should have a secondary school diploma and 1-2 years of supervisory experience. You will play a crucial role in training new staff, organizing work schedules, and resolving customer complaints. Join a dynamic team where your leadership skills will make a significant impact on the store's success and customer satisfaction.

Qualifications

  • 1-2 years of experience in a supervisory role.
  • Strong customer service and team management skills.

Responsibilities

  • Assign duties and supervise sales workers.
  • Manage inventory and resolve customer issues.
  • Conduct performance reviews and prepare sales reports.

Skills

Team Management
Customer Service
Inventory Management
Sales Reporting

Education

Secondary (high) school graduation certificate

Job description

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
Tasks
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
  • Conduct performance reviews
Support for newcomers and refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
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