retail store supervisor

FREEDOM MOBILE; Brantford; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading retail business is seeking a Retail Supervisor in Brantford. The role involves managing staff, overseeing sales operations, and ensuring customer satisfaction in a fast-paced environment. Ideal candidates should possess a secondary school diploma and have strong interpersonal skills, with a focus on teamwork and organization.

Benefits

Free parking available

Qualifications

• Experience of 1 to less than 7 months in a supervisory role.
• Ability to work in a fast-paced environment and under pressure.
• Skills in organizing and maintaining inventory.

Responsibilities

• Assign sales workers to duties and supervise their activities.
• Hire, train, and evaluate staff performance.
• Resolve customer requests and complaints effectively.

Skills

Client focus

Team player

Organized

Efficient interpersonal skills

Ability to multitask

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

Job description

• Secondary (high) school graduation certificate

Work setting

• Retail business

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Computer and technology knowledge

• MS Outlook

Area of specialization

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Judgement
• Ability to multitask

Experience

• 1 to less than 7 months

Other benefits

• Free parking available

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