retail store supervisor

Government of Canada; Cambridge; On-site; CAD 30,000 - 45,000; Full time

Job summary

The Government of Canada is seeking a supervisory role in Cambridge, responsible for overseeing staff and sales operations. The position requires a secondary school graduation certificate and offers an opportunity to manage a team in a retail environment. Candidates should have some experience in supervision and customer service.

Qualifications

• Experience of 1 to less than 7 months in a supervisory role.
• Ability to manage staff and resolve customer issues.

Responsibilities

• Supervise staff including apprentices and sales workers.
• Hire and train staff, establish work schedules, and prepare sales reports.
• Resolve customer complaints and supply shortages.

Skills

Supervision

Sales Management

Training

Customer Service

Problem Solving

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities & Tasks

• Supervise staff (apprentices, stagehands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising, and personnel matters
• Resolve issues that may arise, including customer requests, complaints, and supply shortages
• Supervise and coordinate activities of workers