retail store supervisor

Namaste Indian Supermarket & Restaurant; Central Ontario; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the retail sector is seeking a dedicated and skilled individual to manage staff and operations at their Orillia location. This role involves hiring and training team members, managing inventory, and ensuring excellent customer service. The ideal candidate will have a strong background in retail management, with the ability to resolve issues and maintain a positive work environment. Join a vibrant team that supports newcomers and refugees, making a meaningful impact in the community while enhancing your career in a dynamic setting.

Qualifications

• 1-2 years of experience in retail management or similar roles.
• Strong customer service and problem-solving skills.

Responsibilities

• Hire, train, and supervise staff to ensure smooth operations.
• Manage inventory and resolve customer complaints effectively.

Skills

Staff Training

Customer Service

Inventory Management

Problem Solving

Education

Secondary (high) school graduation certificate

Tools

Point of Sale System

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work Setting

• Retail business

Tasks

• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Computer and Technology Knowledge

• Point of sale system

Support for Newcomers and Refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition

About Namaste Indian Supermarket & Restaurant

Namaste Indian Supermarket & Restaurant in Orillia, ON