Retail Store Manager: Omnichannel & Customer Experience

Atmosphere Ltd.; Quebec; Hybrid; CAD 52,000 - 65,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement programs

Product discounts

Job summary

Atmosphere Ltd. seeks a Store Manager for Place Laurier in Quebec City, QC. You will lead the store team, coach to uphold our service standards, and drive an exceptional in-store and online shopping experience.

Responsibilities include coaching via Shift Starters and reviews, managing weekly schedules, pricing, inventory control, and compliance with LP, OH&S, and audits. Competitive salary and benefits support growth.

Qualifications

• Proven ability to coach, mentor and develop department and store teams.
• Ability to create and follow weekly department and store plans.
• Strong communication and organizational skills.
• High energy and customer focus are essential.

Responsibilities

• Provide leadership to the team and coach to ensure service model standards are met.
• Execute in-store eCommerce and fulfill online orders within service levels.
• Promote loyalty and credit programs to drive customer acquisition.
• Maintain store pricing, visual standards, promotions, and weekly price changes.

Skills

Leadership

Coaching

Team management

Customer service

Communication

Performance coaching

Recruiting

Scheduling

In-store promotions

Tools

MS Office

Job description

Atmosphere Ltd. seeks a Store Manager for Place Laurier in Quebec City, QC. You will lead the store team, coach to uphold our service standards, and drive an exceptional in-store and online shopping experience.

Responsibilities include coaching via Shift Starters and reviews, managing weekly schedules, pricing, inventory control, and compliance with LP, OH&S, and audits. Competitive salary and benefits support growth.