Retail Store Manager: Lead, Grow & Delight Customers

Kibbi; Kamloops; On-site; CAD 52,000 - 78,000; Full time

Job summary

Kibbi is seeking a dynamic Store Manager in Kamloops to lead daily store operations, grow sales, and inspire a high-performing team. You will drive performance, manage inventory, and ensure an exceptional customer experience in a fast-paced fashion retail environment.

The role requires strong leadership, relationship-building, and adaptability, with a focus on KPIs, merchandising standards, and budget oversight. Weekend availability is preferred.

Qualifications

• 3+ years retail management experience.
• Proven track record of achieving sales targets.
• Strong leadership and team development skills.
• Excellent problem-solving abilities.
• Flexibility for weekends and holidays.
• Bachelor's degree preferred.

Responsibilities

• Drive sales targets through effective team leadership and strategic planning.
• Analyze sales data to identify trends and opportunities.
• Implement and monitor KPIs to ensure store productivity.
• Lead by example in delivering exceptional sales performance.
• Recruit, train, and develop store staff.
• Create succession plans to develop future leaders.
• Conduct performance reviews and provide coaching.
• Build and maintain a passionate, customer-focused team.
• Ensure optimal inventory management and stock control.
• Implement loss prevention strategies to minimize shrink.
• Execute visual merchandising standards to maximize sales.
• Oversee opening and closing procedures.
• Maintain store presentation and cleanliness standards.
• Foster a customer-first culture throughout the store.
• Resolve complex customer service issues.
• Ensure consistent delivery of exceptional shopping experiences.
• Build and maintain customer loyalty.
• Manage store budget and expenses.
• Report key metrics to upper management.
• Implement company policies and procedures.
• Identify and resolve operational challenges.

Skills

Retail management

Sales leadership

Communication skills

Problem solving

Adaptability

Customer focus

Brand ambassador

Fashion retail

Weekend/holiday availability

Education

Bachelor's degree preferred

Job description

Kibbi is seeking a dynamic Store Manager in Kamloops to lead daily store operations, grow sales, and inspire a high-performing team. You will drive performance, manage inventory, and ensure an exceptional customer experience in a fast-paced fashion retail environment.

The role requires strong leadership, relationship-building, and adaptability, with a focus on KPIs, merchandising standards, and budget oversight. Weekend availability is preferred.