Retail Store Manager — Lead Sales, Team & Customer Experience

Lovisa; Kamloops; On-site; CAD 52,000 - 66,000; Full time

Job summary

Lovisa in Kamloops is seeking a dynamic Retail Store Manager to lead store operations, drive sales growth, and inspire a high-performing team in a fast-paced fashion retail environment. You will oversee daily operations, manage inventory, coach staff, and ensure exceptional customer experiences while delivering on budget and KPI targets.

Flexibility for weekends and holidays is required, with a passion for fashion and brand standards.

Qualifications

• 3+ years retail management experience.
• Proven track record of achieving sales targets.
• Strong leadership and team development skills.
• Excellent problem-solving abilities.
• Flexible availability including weekends and holidays.
• Bachelor's degree preferred.

Responsibilities

• Drive sales targets through effective team leadership and strategic planning.
• Analyze sales data to identify trends and opportunities.
• Implement and monitor KPIs to ensure store productivity.
• Lead by example in delivering exceptional sales performance.
• Recruit, train, and develop store staff.
• Create succession plans to develop future leaders.
• Execute visual merchandising standards to maximize sales.
• Oversee opening and closing procedures.
• Maintain store presentation and cleanliness standards.
• Foster a customer-first culture throughout the store.
• Resolve complex customer service issues.

Skills

Retail management

Sales leadership

Team development

Customer service

Budget management

Inventory control

Education

Bachelor's degree preferred

Job description

Lovisa in Kamloops is seeking a dynamic Retail Store Manager to lead store operations, drive sales growth, and inspire a high-performing team in a fast-paced fashion retail environment. You will oversee daily operations, manage inventory, coach staff, and ensure exceptional customer experiences while delivering on budget and KPI targets.

Flexibility for weekends and holidays is required, with a passion for fashion and brand standards.