Retail Store Manager - Drive Sales, Lead Team & Experience

PUMA Gruppe; Toronto; Hybrid; CAD 99,000 - 112,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

PUMA is seeking a Store Manager to drive sales, leadership, and daily operations in Toronto. You will lead a team to deliver exceptional customer service, manage payroll and scheduling, and implement product and marketing initiatives that support store profitability.

Ideal candidates have 2–4 years of retail management experience, strong communication, and the ability to build high-performing teams while maintaining brand standards and customer focus.

Qualifications

• Minimum 2–4 years of management experience in a customer-focused retail environment.
• Proven ability to exceed sales goals and coach teams.
• Strong communication and people skills, with attention to detail.

Responsibilities

• Provide high standards of customer experience in-store per brand values and service standards.
• Direct store to meet or exceed sales, KPIs, and profitability through planning and execution.
• Recruit, train, and develop high-performing employees; manage payroll and scheduling.

Skills

Customer service excellence

Team leadership

Communication skills

MS Office basics

Physical stamina - lift up to 30 lbs

Tools

MS Office

Job description

PUMA is seeking a Store Manager to drive sales, leadership, and daily operations in Toronto. You will lead a team to deliver exceptional customer service, manage payroll and scheduling, and implement product and marketing initiatives that support store profitability.

Ideal candidates have 2–4 years of retail management experience, strong communication, and the ability to build high-performing teams while maintaining brand standards and customer focus.