Retail - Store Manager

Wirelessdna; Toronto, Old Toronto; On-site; CAD 45,000 - 80,000; Full time

Job summary

Join a forward-thinking company that values innovation and employee growth. As a Store Manager, you will lead a passionate team dedicated to delivering exceptional customer experiences. Your entrepreneurial spirit will drive store profitability while fostering a culture of development and inclusivity. This role offers the chance to inspire others, embrace change, and make a meaningful impact in the community. If you are ready to take your leadership skills to the next level and thrive in a dynamic environment, this opportunity is for you.

Benefits

Comprehensive health and dental plan

Employee Referral Program

Opportunities for career growth

Diverse and inclusive workplace

Monthly birthday celebrations

Community volunteering opportunities

Qualifications

• Strong leadership skills with a focus on team development and customer service.
• Experience in managing sales teams and financial operations.

Responsibilities

• Develop and retain a high-performing sales team focused on customer satisfaction.
• Maximize store profitability by overseeing financial operations.

Skills

Leadership

Customer Service

Sales Management

Financial Operations

Team Development

Job description

April 8, 2025

Wireless DNA is an authorized exclusive Rogers and Fido dealer with over 25 years in the industry with an award-winning network of stores to bring the best and the latest in telecommunication technology. We have 38 different locations across the Greater Toronto area, including one at the Toronto Pearson airport.

We are passionate about innovation and believe that the best road to success lies through growth and happiness of our employees.

Our Store Managers are encouraged to see their world through the eyes of an entrepreneur and focus on leading a team to deliver a superior and consistent customer experience.

Why Work for Us?

• Comprehensive health and dental plan
• Great Employee Referral Program
• Opportunities to grow and develop your career
• Great culture, with a diverse and inclusive Workplace
• Monthly birthday recognition, acknowledgement and celebrations
• Opportunity to give back to the community through volunteering / participating in company events

In this role you will:

• Develop and retain a high-performing sales team that genuinely cares about the customer
• Inspire the team to deliver a superior and consistent customer experience and resolve customer escalations
• Maximize store profitability by overseeing all financial operations, including inventory control, cash flow and reporting
• Challenge the status quo and embrace innovation
• Grow and develop your team, help them realize their potential and move towards that next role on their career journey

You are someone who:

• Has a clear mission and purpose – want to lead and inspire a team to succeed and to be passionate about their customers
• Elevates and enhances your team’s energy through thoughtful and empathetic leadership
• Embraces changes and constantly looks for ways to do things better
• Wants to continue to grow as a leader – personal and professional development is at your core
• Inspires your team to build the skills and experience they need to reach their next career opportunity

This description highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

WDNA is an equal opportunity employer. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, sexual orientation, or gender identity. For qualified persons with disabilities who are applicants for employment. If you need assistance or accommodations to interview because of a disability, please inform the Recruiter (Human Resources) in advance. Employment opportunities will never be denied to anyone because of the need for an accommodation.

• 4789 Yonge St, Toronto, ON M2N 0G3, Canada