Store Manager- Toronto Eaton Centre

Pandora; Toronto; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player in the jewellery sector is seeking a passionate Store Manager for its Toronto Eaton Centre location. This role offers a unique opportunity to lead a dynamic team, engage with customers, and drive sales in a vibrant retail environment. As a Store Manager, you will be responsible for fostering a culture of excellence, coaching your team to exceed sales targets, and creating memorable shopping experiences. With a commitment to sustainability and inclusivity, this company provides a supportive atmosphere where you can grow your career while making a positive impact. Join this innovative firm and be part of a team that values creativity and customer connection.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Product Discounts

Tuition Reimbursement

PTO including vacation and sick days

Growth Opportunities

RRSP Programs

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance environment.
• Strong communication skills and ability to connect with people.

Responsibilities

• Drive sales and deliver exceptional customer experiences.
• Coach and manage a team of sales associates and leads.

Skills

Store Management

Communication Skills

Business Acumen

Team Development

Analytical Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Office 365

Retail POS Systems

Job description

Join to apply for the Store Manager- Toronto Eaton Centre role at Pandora

2 days ago Be among the first 25 applicants

Join to apply for the Store Manager- Toronto Eaton Centre role at Pandora

Get AI-powered advice on this job and more exclusive features.

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora you can each craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. As the Store Manager, you will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

Note:

Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving success.
• Create unforgettable shopping moments that exceed expectations, displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Build loyal fans by engaging authentically and fostering lasting connections beyond transactions.
• Build your network and inspire talent recruitment across seasonal and core hiring including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and HR to address performance issues and policy violations.
• Utilize your expertise across talent, brand, operations, and fan experience to ensure visual merchandising, operational efficiency, and talent development.
• All other duties as assigned.

Craft your career with us if you have:

• 3-5 years of experience as a Store Manager in a high-performance environment, results-oriented leadership.
• Strong communication skills, both written and verbal, with a sense of Care.
• The ability to connect with people at all levels of the organization.
• Sharp business acumen and analytical skills to deliver positive results.
• Talent in recruiting, retaining, and developing teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 and retail POS systems.
• At least 18 years old with proof of identity and work eligibility.
• Flexibility to work nights, weekends, holidays; ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Our Benefits:

• Competitive compensation including base salary, bonuses, and RRSP programs.
• Extensive benefits: Medical, Dental, Vision, Disability, Life insurance, product discounts.
• Growth opportunities through learning programs, LinkedIn Learning, tuition reimbursement, and more.
• PTO including vacation, personal, sick, birthday, celebration days, and holidays.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. With a global presence in over 100 countries, Pandora employs 27,000 people worldwide. The company is committed to sustainability, aiming for carbon neutrality by 2025, and uses recycled materials in its manufacturing.

Pandora values transparent recruitment processes and encourages applications free of identity-related information to promote fairness and equality.

About Pandora NAM:

The North American team includes over 115 employees in offices and logistics centers, with more than 3,900 in stores. The US is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores.