Sales Team Lead, BDR Team

Clutch; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a dynamic Sales Team Lead to drive the transformation of the car buying and selling experience. In this pivotal role, you will manage a team of Sales Development Representatives, coaching them to deliver exceptional service while implementing strategies to improve customer engagement. With a commitment to disrupting traditional practices, this role offers the chance to make a significant impact in a fast-paced environment. Join a forward-thinking team that values creativity, ownership, and a passion for excellence, and enjoy competitive pay and comprehensive benefits from day one.

Benefits

Competitive Pay

Equity Incentives

Comprehensive Health Benefits

Dental Benefits

Innovative Work Environment

Qualifications

• 2+ years of experience managing a sales team.
• Ability to thrive in a fast-paced environment.
• Strong attention to detail and organizational skills.

Responsibilities

• Lead a high-performing Sales Development Representative Team.
• Coach team members for exceptional customer outreach.
• Execute strategies to enhance customer experience.

Skills

Team Management

Sales Development

Customer Experience Improvement

KPI Tracking

Fast-Paced Adaptability

Tools

Hubspot

Job description

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About Clutch

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their homes, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named two years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50 and Fast 500 lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.

About The Role

Clutch is seeking a Sales Team Lead to lead and scale our "Sell to Clutch" outbound team. You will help coach, hire and train team members that will guide customers through the selling process.

What You’ll Do

1. Manage and lead a high-performing Sales Development Representative Team (5+ SDR) that supports customers both buying and selling their vehicles
2. Coach team members to deliver a unique and incredible outreach experience to each and every one of our customers
3. Conceive and execute strategies to improve customer experience using KPIs like response time and number of qualified leads to measure success
4. Report, track, and manage SDR activities and results using Hubspot and other tools while also playing an active role in the creation and iteration of team processes
5. Collaborate with multiple functions to ensure a smooth all-around customer experience

All About You

1. At least 2+ years of experience managing a business development or sales team
2. You must be comfortable in a fast-paced environment and able to juggle a large number of priorities at a time
3. Stoked about disrupting and redefining an age-old industry and a drive to win
4. Self-starter attitude
5. Attention to detail and high level of organization
6. Ownership-oriented
7. Must be comfortable working 100% on-site at our Mississauga facility
8. Willing to work weekend and evening shifts

Why You'll Love It At Clutch

• Be a part of a team disrupting a traditional industry.
• Freedom to innovate and ownership of your role.
• Competitive pay and equity incentives!
• Comprehensive health and dental benefits from day 1.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail].