Retail Store Manager

Galls; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Galls is looking for a Branch Manager for their new location in the Greater Toronto Area. The ideal candidate will manage branch operations and lead a team, ensuring customer satisfaction and meeting profitability goals. Responsibilities include developing operational plans, collaborating with functional teams, maintaining inventory control, and presenting performance data. A strong background in branch management and team leadership in law enforcement or security is preferred. This role requires excellent multitasking and decision-making skills.

Qualifications

• Proven ability to manage all aspects of a branch operation.
• Experience leading, coaching and developing a team.
• Strong computer skills including Excel and Outlook.
• Specialty industry knowledge in law enforcement, fire, or military sectors preferred.

Responsibilities

• Provide an operations plan and maintain regular updates.
• Collaborate with sales and management teams to meet expectations.
• Monitor stock levels and purchasing requirements.
• Assist in team selection and provide performance feedback.

Skills

Branch management

Team leadership

Problem-solving

Multitasking

Microsoft Office Applications

Oracle NetSuite

Education

4-year degree or equivalent

Job description

Uniform Works, powered by GALLS, is seeking a Branch Manager for our new Greater Toronto Area location.

Reporting to the Senior Director of Operations, any candidate for this position must have a passion for gaining product knowledge, details, numbers, as well as be an exceptionally organized person. To be successful in this role, multitasking and strong problem-solving skills are essential.

The Branch Manager will be responsible for a wide variety of tasks, including, but not limited to:

• Responsible for providing an operations plan and providing monthly updates, revisions and modifications to the plan.
• Collaborate with all Uniform Works functional teams to develop and implement branch strategies and practices.
• Collaborate with the sales and contract management teams to ensure branch can perform and satisfy customer expectations.
• Accountable for meeting or exceeding shipment targets, labour and profitability goals.
• Collaborate with inventory management team to maximize the return on inventory investments.
• Develop and implement consistent operating processes that are aligned with the national branch operations strategy.
• Effectively operate and maintain a distribution warehouse supporting regional branches in Western and Eastern Canada.
• Oversee regional contract development and management activities.
• Monitor stock levels and identify purchasing requirements.
• Maintain professional and technical knowledge of both clothing and equipment.
• Conduct daily inventory analysis to manage inventory discrepancies.
• Develop and implement inventory control procedures.
• Prepare reports and present branch performance data to the executive team.
• Assist in selection, development and evaluation of team members. Establish and manage performance goals for each team member and provide regular performance feedback.

Qualifications

• Proven ability to manage all aspects of a branch operation.
• Experience leading, coaching and developing a team.
• Proven track record in managing and tracking branch expenses and profitability.
• Strong computer skills – Microsoft Office Applications, Excel, Outlook and Word. Additionally, experience in Oracle NetSuite is preferred.
• Specialty industry knowledge preferred in law enforcement, fire, private security, or military sectors, with experience in uniform apparel, apparel decoration, and sewing functions considered a strong asset.
• Able to contribute to strategic planning process and show knowledge about opportunities/risks for the business.
• Possess decision making skills; able to assess issues and resolve any problems.
• Demonstrate flexibility and ability to multi-task.
• 4-year degree or equivalent preferred.

Key Relationships

• Customers
• Inventory Management/Supply Chain
• Human Resources

Supervision Exercised

• Staffing, Project Delegation, Performance Management, Work Planning, Task Delegation, Salary Reviews.

Physical Requirements

• Moderate physical activity: walking, standing, moving materials, boxes, etc.