Retail Store Manager

Mind Games; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a specialty retail environment. This role offers the chance to oversee daily operations, motivate a sales team, and drive financial success. With a focus on customer service and team development, you'll create a vibrant atmosphere where creativity thrives. Join a passionate team that values board games and pop culture, while enjoying competitive pay and flexible schedules. If you're ready to make a difference in a fun and engaging environment, this opportunity is for you!

Benefits

Competitive Pay

Casual Dress

Store Discount

Flexible Schedule

Extended Health Benefits

Life Insurance

Fun work environment

Qualifications

• 3+ years of management experience in a specialty retail environment.
• Strong leadership and customer management abilities.

Responsibilities

• Oversee daily store operations and motivate sales teams.
• Maintain staff performance through coaching and counseling.
• Achieve financial objectives by preparing budgets and analyzing variances.

Skills

Management experience

Organizational skills

Customer service orientation

Leadership abilities

Shrink reduction expertise

Business management knowledge

Sales driving

Team development

Education

Bachelor’s degree in Business Administration

Job description

Hello! Mind Games is opening doors for new applicants! Do you want to become one of the minds of our company? This is an opportunity you should take!

Mind Games is North America's premier specialty retailer, where creative minds come to play! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

If you support our vision – try yourself and join our team!

Duties and Responsibilities include, but are not limited to:

1. Overseeing the daily operations of a store, ensuring it runs smoothly and effectively. Duties include motivating sales teams, creating business strategies, developing promotional materials, and training new staff.
2. Maintaining store staff performance by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
3. Effectively teaching and developing others to the next level.
4. Achieving financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
5. Identifying current and future customer requirements by establishing rapport with potential and actual customers and others who understand service requirements.
6. Marketing merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
7. Ensuring store compliance with health and safety regulations.
8. Reviewing operating and financial statements and departmental sales records to determine marketing strategy adjustments.
9. Executing and monitoring loss prevention and shrink programs.

You are best suited for this role if you have the following qualifications and skills:

1. Bachelor’s degree in Business Administration or a relevant field preferred.
2. 3+ years of management experience in a specialty retail environment.
3. Ability to multi-task and possess high organizational skills.
4. Customer service-oriented with in-depth knowledge of basic business management processes.
5. Strong leadership and customer management abilities.
6. Expertise in shrink reduction, expense control, people development, merchandising strategies, brand strategy, and partnership creation.
7. A passion for board games and pop culture, as well as driving sales.
8. Proven ability to recruit, hire, train, and coach a winning team.
9. Outgoing and fun personality.
10. Highly motivated.

Pay Rate (per hour): $20-25

Benefits:

• Competitive Pay
• Casual Dress
• Store Discount
• Flexible Schedule
• Extended Health Benefits
• Life Insurance
• Being surrounded by people and products you love!