Store Manager

Rogers Communications, Inc.; Ottawa; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead its retail team. This role involves coaching a high-performing sales team, managing store operations, and engaging with customers to enhance their experience. The ideal candidate will thrive in a fast-paced environment, demonstrating flexibility and innovation while driving business success. With competitive health benefits, a focus on personal growth, and opportunities for career advancement, this position offers a chance to make a real impact in a supportive and inclusive workplace. If you are passionate about technology and customer service, this role is perfect for you.

Benefits

Health & well-being benefits

Donation matching

Paid volunteering leave

Pension plan

Employee stock options

Generous employee discounts

Leadership development programs

Mentorship opportunities

Coaching programs

Qualifications

• Strong focus on customer experience and team development.
• Ability to manage store operations and meet business objectives.

Responsibilities

• Coach and develop a high-performing sales team.
• Engage with customers through personalized communication.
• Participate in community events to support local businesses.

Skills

Customer Experience Management

Team Leadership

Sales Strategy

Communication Skills

Flexibility

Job description

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Store Manager

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers' needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, builds careers, and creates an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

As a Store Manager, you can expect to:

• Coach, develop, and retain a high-performing sales team with a strong focus on customer experience
• Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
• Focus on performance to meet and exceed local/regional business objectives
• Engage and grow your customer base with personalized communication and outreach via phone calls and business text messaging
• Invest in the growth of employees through various world-class development programs
• Participate in community events and outreach efforts to support local small businesses
• Enjoy competitive health benefits, RRSP, TFSA, and Pension plans in Canada
• Access mental health and support benefits with 100% coverage
• Benefit from Employee and Family Assistance Programs
• Receive employee discounts of up to 50% on Rogers & Fido products and services
• Work in an inclusive and diverse workplace where all team members can bring their whole selves to work
• Opportunities for career growth and development

What we’re looking for:

• A progressive thinker with a desire to innovate and share ideas that have real business impacts
• An ability to deliver on business plans to meet regional and store targets
• A leader who fosters collaboration and inspires teams
• Flexibility to work a schedule that includes occasional evenings and weekends (approximately 40 hours/week)
• You meet the minimum age of majority (varies by province)

After you apply, watch your email:

Candidates will need to complete an online assessment. If selected to proceed, our recruitment team will contact you to discuss the position further.

To protect our people, brand, and assets:

A pre-employment background check will be conducted, including criminal/credit background and ID verification. Previous employment verification may also be required.

Schedule: Full-time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 50 Rideau Street Unit 327C (5462), Ottawa, ON
Travel Requirements: Up to 100%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 314547

At Rogers, we value diversity and inclusion, creating environments where everyone can bring their whole selves to work. We consider all applicants and aim to remove barriers to participation. If you experience a disability, we will work with you throughout the recruitment process to support your needs. Please contact our recruiters or hiring managers to discuss how we can help you perform at your best. You matter to us! For questions, visit the Recruitment Process FAQ.

Posting Notes: Retail

Location: Ottawa, ON, CA

Benefits of being a Rogers team member include:

· Health & well-being benefits
· Donation matching
· Paid volunteering leave
· Wealth accumulation options including pension plan & employee stock options
· Generous employee discounts
· Leadership development, mentorship, and coaching programs

*Available for full-time and part-time permanent employees, some restrictions apply

Job Segment: Retail Manager, Retail Operations, Store Manager, Manager, Retail, Management