Retail Store Manager

Wild Fork; Newmarket; On-site; CAD 54,000 - 70,000; Full time

Job summary

A leading company in the food retail sector is seeking a Retail Store Manager in Newmarket, Ontario. The successful candidate will lead a team, ensuring excellent customer service and effective inventory management while embodying the company's core values. This role offers a dynamic work environment and opportunities for professional growth.

Benefits

RRSP

Culinary Training

Higher Education Programs

Vacation Time, Paid Holiday & Birthday PTO

Monthly Bonus Potential

WF Unlimited- Free Shipping

Chew On This- One giveaway product a month

Wild Chef - Allowance per month to shop in our store

Qualifications

• 5+ years of retail, hospitality, grocery, or restaurant experience.
• Proven success in coaching and training employees.
• Strong understanding of sales drivers.

Responsibilities

• Manage a team of brand ambassadors and provide training.
• Ensure proper inventory control and monitor store operations.
• Develop strategies to increase customer engagement.

Skills

Customer Service

Leadership

Team Management

Inventory Management

Sales Strategy

Education

Bachelor’s Degree in Business Administration or related field

Tools

SAP

Order Management Systems

Microsoft Office

Job description

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Description

As a Wild Fork Sr. Sales Leader, you will play a pivotal role in managing our team of brand ambassadors. Providing guidance, training, and leadership skills to inspire the team to perform at their optimum. You will lead by example and embody the company's core values to establish a dynamic and caring work environment. Additionally, ensuring that we maintain proper inventory control to maximize product freshness and availability, monitoring day-to-day store operations, and becoming the community's personal chef and friendly butcher.

• Hire, retain, develop and mentor a high performing team of employees
• Create an inspiring team environment with open communication, high energy and respectful culture
• Lead by example and embody the company's core values
• Provide training to improve the knowledge base and utilize cross-training to maintain productivity when employees are absent
• Establish and achieve the highest standard of store execution
• Offer sufficient resources and autonomy to build trust and ownership
• Focus on delivering TOP of the line customer experience by sharing your passion for food and becoming a product expert
• Maintain and replenish inventory, staying in communication with the distribution center and commercial team regarding store specific needs
• Develop a plan strategically designed to bring in more customers and increase their basket size
• Conduct regular audits to ensure the store is presentable and can function properly
• Make sure all employees adhere to company’s policies and guidelines
• Provides leadership and guidance with Human Resources functions
• Maximize productivity through effective scheduling
• Manage controllable costs to keep the store profitable
• Execute other related duties as assigned

Physical Demands And Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Stand / walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products
• RRSP
• Culinary Training
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited- Free Shipping
• Chew On This- One give away product a month
• Wild Chef - Allowance per month to shop in our store

Qualifications

• Bachelor’s Degree in Business Administration or related field preferred
• 5+ years of retail, hospitality, grocery, or restaurant experience, with at least three years in a management capacity required
• Proven success in coaching and training employees
• Strong understanding of sales drivers and customer service
• Enthusiasm and passion for food and customer service preferred
• Experience with recruiting and performance evaluation processes
• Ability to delegate tasks to other team members
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Systems capabilities preferred : SAP, Order Management Systems, Microsoft Office
• Treat it like you own it –Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Demonstrated ability to meet and work within a budget
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends / holidays.

Seniority level

• Mid-Senior level

Employment type

• Other

Job function

• Farming

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