Store Manager - Diamond - Retail (12-18 Month Contract)

Roots; Toronto; On-site; CAD 50,000 - 75,000; Full time

Job summary

A leading Canadian retailer seeks a Store Manager for a 12-18 month contract in Toronto. The role focuses on achieving sales targets, coaching staff, and enhancing customer experiences. Ideal candidates will have strong leadership skills and a proven track record in retail management.

Qualifications

• 3+ years of related retail apparel experience.
• Demonstrated leadership skills through KPI results.
• Proven sales achievements in a high-volume store.

Responsibilities

• Achieve store sales budgets through superior service.
• Provide ongoing coaching tailored to staff strengths.
• Build and maintain customer loyalty with exceptional service.

Skills

Leadership

Communication

Problem Solving

Team Building

Job description

Store Manager - Diamond - Retail (12-18 Month Contract)

Join to apply for the Store Manager - Diamond - Retail (12-18 Month Contract) role at Roots.

Roots is more than just an iconic Canadian retailer; we are a group of passionate people who act with integrity, trust each other, and do what is right. We work in a space where people can grow and develop, with teams who own results and are dedicated to seeing Roots succeed. We seek to build long-standing relationships with partners who share our commitment to maintaining high ethical standards of operation.

At Roots, we look for dynamic individuals interested in retail and fashion, who enjoy challenges and share our vision for a safer, cleaner, healthier planet. Roots is not only a brand but a culture and lifestyle. Our success depends on knowledgeable, skilled, and competent managers and associates. We support continuous learning and development, providing opportunities for growth. All team members are encouraged to 'spread their roots.'

Nature & Scope

Reporting to the District Manager, the Store Manager creates and maintains the Roots Experience for customers and employees. Key responsibilities include leadership development, succession planning, and coaching. The Store Manager models and acts in accordance with Roots' guiding principles and beliefs.

Key Job Responsibilities

• Achieve store sales budgets by executing company standards, policies, and procedures while exceeding customer expectations through superior service.
• Provide ongoing selling skills coaching and development tailored to each staff member's strengths and weaknesses to help them reach their personal sales goals.
• Establish action plans to improve individual performance and productivity.
• Build and maintain customer loyalty by delivering an exceptional shopping experience and resolving issues promptly and positively.
• Lead by example in sales and customer service.
• Proactively seek qualified candidates for current and future positions to ensure the store structure meets business needs.

Qualifications and Experience Required

• 3+ years of related retail apparel experience.
• Leadership skills demonstrated through KPI results, retention, and performance coaching.
• Experience with visual planning and merchandising.
• Proven sales achievements in a high-volume store.
• Ability to manage resources to meet service levels.
• Strong communication, leadership, and interpersonal skills.
• Excellent organization, planning, and problem-solving abilities.
• Ability to prioritize and manage multiple situations simultaneously.
• Strong team-building skills with coaching and mentoring capabilities.

We value diverse experiences and perspectives. If you don't meet every requirement, we still encourage you to apply. Accommodations are available throughout the recruitment process.