Retail Store Leadership Coach

Apple Inc.; Edmonton; On-site; CAD 55,000 - 85,000; Full time

Job summary

Apple Inc. in Edmonton, Alberta, is hiring a CA-Manager to lead the Southgate Centre store team. You will coach, develop, and empower team members to deliver exceptional customer experiences while achieving performance goals.

As a Floor Leader, you recruit and train staff, address escalations, plan operations, and safeguard company assets. You value inclusion, uphold policies, and model Apple's leadership in a fast-paced retail environment.

Qualifications

• Minimum Qualifications include scheduling flexibility incl. nights, weekends and holidays.
• Experience leading others in retail or related field.
• Proficiency in written and spoken English; French proficiency may be required in Quebec.

Responsibilities

• Lead a team, coach, and develop team members to meet performance goals.
• Participate in Floor Leadership by engaging with customers and staff throughout the store.
• Recruit, train, and retain a diverse, high-performing team; manage escalations and inquiries.
• Drive store priorities and execute operational strategies while upholding company policies.
• Protect assets and maintain an inclusive, safe, and compliant work environment.

Skills

Leadership

Retail management

Customer service

Job description

Apple Inc. in Edmonton, Alberta, is hiring a CA-Manager to lead the Southgate Centre store team. You will coach, develop, and empower team members to deliver exceptional customer experiences while achieving performance goals.

As a Floor Leader, you recruit and train staff, address escalations, plan operations, and safeguard company assets. You value inclusion, uphold policies, and model Apple's leadership in a fast-paced retail environment.