Sales Leader: Guest Experience & Team Coach

American Eagle Outfitters Inc.; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

40% AE/Aerie discount

Employee discount

Store contests

Career development

Job summary

American Eagle Outfitters Inc. in Edmonton, Canada is seeking a full-time Sales Leader to support the Store Leadership Team. You will lead strong LOD shifts, drive a stellar guest experience, and manage daily store operations.

You train, motivate and celebrate associates while delivering strong sales results in a Guest First culture. You will focus on maximizing KPI results, developing talent, maintaining visual standards, and upholding store safety and integrity.

Qualifications

• Proven experience leading retail teams and driving sales in a fast-paced store.
• Strong people leadership, training and development skills.
• Ability to train, motivate and celebrate associates while maintaining brand standards.
• Track record of achieving KPI targets and delivering exceptional guest experiences.

Responsibilities

• You have a passion for driving sales: lead LOD shifts and maximize KPI results.
• You’re a people leader: motivate and train associates to meet service standards.
• You know talent: recruit, hire, and develop staff to ensure adequate coverage.
• You drive teamwork: set clear goals and provide ongoing coaching.
• You’re a visual & operational innovator: ensure merchandising and visual standards.
• You uphold integrity: maintain store safety, asset protection, and policy compliance.

Skills

Retail leadership

Sales driven

Team motivation

Customer service

KPI management

Training & development

Job description

American Eagle Outfitters Inc. in Edmonton, Canada is seeking a full-time Sales Leader to support the Store Leadership Team. You will lead strong LOD shifts, drive a stellar guest experience, and manage daily store operations.

You train, motivate and celebrate associates while delivering strong sales results in a Guest First culture. You will focus on maximizing KPI results, developing talent, maintaining visual standards, and upholding store safety and integrity.