Retail Store Leader: On-site Operations & Team Growth

Esso; Ardrossan; On-site; CAD 50,000 - 70,000; Full time

Job summary

Esso in Ardrossan, Alberta seeks an operations leader to oversee daily retail and logistics tasks on site. The role requires planning, budgeting, staffing, and implementing pricing policies to optimize store performance.

You will study market trends, recruit and supervise staff or volunteers, and ensure excellent customer service while coordinating with suppliers to maintain inventory and merchandising standards.

Qualifications

• 3 years to less than 5 years of experience.
• On-site position with no remote work.
• Experience planning, organizing daily operations and staff management.

Responsibilities

• Evaluate daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Locate, select and procure merchandise for resale.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.

Skills

Staff management

Operations planning

Customer service

Budgeting

Education

College/CEGEP

Job description

Esso in Ardrossan, Alberta seeks an operations leader to oversee daily retail and logistics tasks on site. The role requires planning, budgeting, staffing, and implementing pricing policies to optimize store performance.

You will study market trends, recruit and supervise staff or volunteers, and ensure excellent customer service while coordinating with suppliers to maintain inventory and merchandising standards.