Retail Store Lead: Games & Puzzles, Flexible Scheduling & Discount

Mind Games; London; On-site; CAD 54,442,752 - 57,308,160; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Casual dress environment

Employee discount on games,puzzles,and

Work in a fun, creative environment

Job summary

Mind Games in London, ON is seeking a motivated Store Assistant Manager to help lead the team and support daily operations. You will assist the Store Manager in driving sales, coaching staff, and ensuring an outstanding customer experience in a fast-paced, playful environment.

The role requires 2+ years of retail management, strong leadership, and a passion for board games and puzzles; Bachelor’s degree is preferred. Competitive pay, flexible scheduling, and employee discounts are offered.

Qualifications

• Bachelor’s degree in business administration or related field preferred.
• 2+ years of management experience in a specialty retail environment.
• Strong leadership, coaching, and team development abilities.
• Customer service oriented with knowledge of retail operations and business management processes.
• Expertise in shrink reduction, expense control, merchandising strategies, brand differentiation, and partnership development.

Responsibilities

• Support daily store operations by scheduling, assigning, and following up on employee tasks; recruit, select, orient, and train team members.
• Coach, mentor, and develop employees, providing feedback to reach potential and address performance issues.
• Assist in achieving financial objectives by preparing budgets, monitoring expenditures, analyzing variances, and taking corrective action.
• Build strong customer relationships by understanding needs and providing exceptional service in a welcoming store environment.
• Drive sales and marketing initiatives by analyzing promotions, display plans, and operating/financial reports to maximize profitability.
• Ensure the store is safe, clean, and compliant with policies and procedures.
• Implement and monitor loss prevention and shrink programs to protect assets.

Skills

Leadership

Coaching

Team development

Customer service

Retail operations

Budgeting/expense control

Merchandising

Brand differentiation

Partnership development

Education

Bachelor’s degree

Job description

Mind Games in London, ON is seeking a motivated Store Assistant Manager to help lead the team and support daily operations. You will assist the Store Manager in driving sales, coaching staff, and ensuring an outstanding customer experience in a fast-paced, playful environment.

The role requires 2+ years of retail management, strong leadership, and a passion for board games and puzzles; Bachelor’s degree is preferred. Competitive pay, flexible scheduling, and employee discounts are offered.