Retail Store Associate

wildforkfoods; Brantford; On-site; CAD 38,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

RRSP Plan

Culinary Training

Tenure Program

Vacation Time & Paid Holidays

WF Unlimited- Free Shipping

Birthday PTO

Job summary

Wild Fork Foods seeks a dedicated Team Member to deliver memorable customer experiences. You will train to become a personal chef and knowledgeable butcher, helping customers choose protein and recipes while maintaining fresh inventory and accurate stock.

You will assist at checkout, process online orders, and support monthly inventory in our walk-in freezer. Role requires physical ability to lift up to 50 lb, work in cold environments, and flexibility for early mornings, evenings, weekends, and

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant is required.
• Excellent verbal communication skills and strong listening abilities.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Be a Brand Ambassador and educate customers about Wild Fork values.
• Develop product and culinary knowledge to provide recipe tips.
• Provide a personalized shopping experience and assist at checkout.

Skills

Customer service

Retail knowledge

Effective communication

Teamwork

Cash handling

Education

High school diploma

Job description

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check-out experience.

Position Type : Full time

Starting wage : $18.50 per hour

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities:

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what Wild Fork stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher friendly shopping experience by personalizing every step of the way
• Assist customers during the check-out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
• Oversee daily price changes and manage cash register as required
• Process customer e-commerce orders and oversee timely product hand out for deliveries
• Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer
• Performs other related duties

Physical Demands and Work Environment:

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Stand/walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks:

• Medical, Dental & Vision Insurance
• RRSP Plan
• Culinary Training
• Tenure Program
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• WF Unlimited- Free Shipping
• Chew On This- One give away product a month
• Wild Chef - Allowance per month to shop in our store

Qualifications:

• High school degree or GED preferred not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it –Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Strong cognitive skills, including problem analyzing
• Enthusiasm and passion for food and customer service preferred
• Excellent organizational and multitasking skills
• Show dependability and commitment
• Fundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.