Store Manager

Colonial Group; Newmarket; On-site; CAD 70,000 - 100,000; Full time

Job summary

Colonial Group in Newmarket, Ontario is seeking a Sr. Sales Leader to guide a team of brand ambassadors, drive P&L performance, and deliver top-tier customer experiences.

You will recruit and develop talent, optimize store operations, manage inventory, and foster a community-focused, energetic culture while meeting sales targets. This is a full-time role requiring flexible scheduling, strong leadership, and a passion for food and service.

Qualifications

• 5+ years in retail/restaurant with progressive management.
• Proven coaching and training success.
• Strong leadership and P&L understanding.
• Sales drivers, customer service focus.
• Excellent organizational and communication skills.
• Experience with recruiting and performance reviews.
• Ability to delegate and own outcomes.
• Ownership mentality and urgency to deliver results.
• SAP and MS Office familiarity.
• Flexible schedule including holidays; background check passed.

Responsibilities

• P&L accountability and store performance oversight.
• Set highest store execution standards and culture.
• Lead, train, and mentor a high-performing team.
• Ensure inventory control and collaboration with DC.
• Deliver exceptional customer experiences and product knowledge.
• Hire and retain talent; develop succession plans.
• Optimize scheduling and controllable costs for profitability.
• Maintain health and safety standards and audits.
• Drive community involvement and store image.
• Communicate goals, metrics, and policies across the team.

Skills

P&L accountability

Leadership

Coaching

Customer service

Team building

Budget management

Decision making

Delegation

Recruiting

Communication

Operations management

Ownership mindset

Sales analytics

Microsoft Office

SAP

Tools

SAP

Microsoft Office

Job description

The Opportunity

As a Wild Fork Sr. Sales Leader, you will play a pivotal role in managing our team of brand ambassadors. Providing guidance, training, and leadership skills to inspire the team to perform at their optimum. You will lead by example and embody the company's core values to establish a dynamic and caring work environment. Inspire others to become a brand ambassador dedicated to driving and achieving results through your team. Additionally, ensuring that we maintain proper inventory control to maximize product freshness and availability, monitoring day-to-day store operations and standards, and becoming the community's personal chef. Are you someone looking for a career growth opportunity and youLOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Main Responsibilities

• P&L accountability
• Establish and achieve the highest standard of store execution
• Create an inspiring team environment with open communication, high energy and respectful culture
• Offer sufficient resources and autonomy to build trust and ownership
• Focus on delivering TOP of the line customer experience by sharing your passion for food and becoming a product expert
• Hire, retain, develop and mentor a high performing team of employees
• Maintain and replenish inventory, staying in communication with the distribution center and commercial team regarding store specific needs
• Develop a plan strategically designed to bring in more customers and increase their basket size
• Provide training to improve the knowledge base and utilize cross-training to maintain productivity when employees are absent
• Conduct regular audits to ensure the store is presentable and can function properly
• Make sure all employees adhere to company’s policies and guidelines
• Maximize productivity through effective scheduling
• Manage controllable costs to keep the store profitable
• Ensures the store is maintained in accordance with all health and safety regulations
• Actively participates in store-based initiatives designed to enhance community involvement and enhance the store's image as a supporter of community activities
• Consistent and effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge and corporate policies and procedures
• Identifying future talents and putting together development plans to support their progression
• Execute other related duties as assigned

Work Experience Requirements, Education, Knowledge, Skills And Abilities:

• 5+ years of retail and restaurant experience, with at least three years of progressive management experience
• Proven success in coaching and training employees
• Strong Leadership skills and business acumen (P&L)
• Strong understanding of sales drivers (P&L) and Customer Service
• Excellent organizational, Communication, interpersonal and analytical skills
• Excellent team building and team participation skills
• Experience with recruiting and performance evaluation processes
• Ability to delegate tasks to other team members
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Systems capabilities preferred: SAP, Microsoft Office
• Treat it like you own it – Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Entrepreneurial mentality, self-motivated, positive, and adaptable
• Strong cognitive skills, including problem analyzing
• Demonstrated ability to meet and work within a budget
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings, weekends, and holidays.
• Must pass a background test

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk-in freezers
• Stand/walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products