Retail Sales & Technical Service Supervisor

Best Buy; Calgary; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Retail Sales & Technical Service Supervisor in Calgary! This dynamic role involves leading a passionate team to deliver exceptional customer experiences while providing expert advice on the latest technology. With a commitment to inclusivity and support, you will thrive in a fast-paced environment that encourages growth and development. Enjoy competitive wages, employee discounts, and a fun, collaborative atmosphere. If you are enthusiastic about tech and customer service, this is the perfect opportunity to advance your career!

Benefits

Employee Discounts on Tech Products

Flexible Schedule

Training Programs

Inclusive Work Environment

Competitive Wages and Benefits

Qualifications

• 1+ years leading a retail team of at least 3 associates.
• 2+ years in technical customer service or retail sales.

Responsibilities

• Motivate and inspire your team for an amazing customer experience.
• Coach your team on customer service and sales techniques.

Skills

Team Leadership

Customer Service

Sales Techniques

Technical Knowledge

Education

High School Diploma

Retail Management Training

Job description

Retail Sales & Technical Service Supervisor page is loaded

Retail Sales & Technical Service Supervisor

Apply locations 11902 Westhills Calgary time type Full time posted on Posted 2 Days Ago job requisition id R-42829

You’ll love it here! We are hiring immediately for a retail sales & technical service supervisor, which we call a team lead at Best Buy. In this role, you will lead, develop and support our computer solutions and services team and work together to create an amazing customer experience at the computer solutions services desk.

Join us and grow your career with our retail team as a retail sales & technical service supervisor.

What you’ll do as a retail supervisor:

• Motivate and inspire your team to create an amazing customer experience
• Coach and support your team on customer service, sales techniques and technical procedures
• Provide information and expert advice on Best Buy products and services
• Share your passion for tech and your product knowledge to inspire customers to see what is possible with the latest technology
• Cultivate an inclusive team and learning culture
• Work with the store leader to measure and improve sales and services

What we’re looking for:

• 1+ years’ experience leading a retail team of at least 3 associates
• 2+ years’ retail experience in a technical customer service or retail sales associate role
• Enthusiasm to welcome and assist customers
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment

Why you’ll love it here:

• Ability to work flexible schedule as per business needs
• Competitive wages and benefits
• Employee discounts on tech products
• An inclusive, fun, and supportive team
• Training programs to build new and transferable skills

Join our team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture emphasizes inclusion and recognition. We are committed to building diverse and inclusive teams passionate about tech.

Grow your career in development roles such as assistant store leader or store leader. We provide the necessary tools and training to support your growth.

We promote a fair and inclusive hiring process. If you may not meet all requirements, we encourage you to apply.

350 Stewart Green SW, Calgary, AB T3H 3C8

About Us

Wondering is a great place to start. Let’s talk about what’s possible.

Best Buy Canada is one of the largest and most successful retailers in Canada, operating brands like Best Buy, Best Buy Mobile, and Geek Squad. We offer a unique shopping experience with the latest technology and entertainment products, along with an expanded online assortment at competitive prices.

Recognized as a 2023 Top 100 Employer in Canada, we excel in work atmosphere, employee engagement, and training programs.

Our team members enjoy discounts and promotional pricing on a wide range of products, plus early access to new gadgets.

Employment opportunities are available nationwide, including our Canadian Headquarters, distribution centers, and over 150 retail stores.

We believe in helping customers enrich their lives and pursue passions through technology.