Retail Sales & Technical Service Supervisor

Best Buy Canada; Calgary; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate retail sales and technical service supervisor to lead a dynamic team. In this role, you'll inspire your team to deliver exceptional customer experiences while sharing your enthusiasm for technology. With a commitment to inclusivity and support, this position offers a fantastic opportunity for career growth in a vibrant retail environment. Join a company that values diversity and provides the tools to help you succeed. If you're ready to make a difference and thrive in a fast-paced setting, this is the perfect role for you.

Benefits

Flexible Scheduling

Competitive Wages

Employee Discounts

Training Programs

Inclusive Team Environment

Qualifications

• 1+ year experience leading a retail team.
• 2+ years in technical customer service or sales.

Responsibilities

• Motivate and inspire your team for outstanding customer experience.
• Coach team in customer service and sales techniques.

Skills

Customer Service

Sales Techniques

Team Leadership

Technical Knowledge

Job description

You’ll love it here! We are hiring immediately for a retail sales & technical service supervisor, which we call a team lead at Best Buy. In this role, you will lead, develop, and support our computer solutions and services team to create an exceptional customer experience at the computer solutions services desk.

Join us and grow your career with our retail team as a retail sales & technical service supervisor.

What you’ll do as a retail supervisor:

1. Motivate and inspire your team to deliver an outstanding customer experience.
2. Coach and support your team in customer service, sales techniques, and technical procedures.
3. Provide information and expert advice on Best Buy products and services.
4. Share your passion for technology and product knowledge to inspire customers.
5. Cultivate an inclusive team and learning environment.
6. Collaborate with the store leader to measure and improve sales and service performance.

What we’re looking for:

1. At least 1 year of experience leading a retail team of 3 or more associates.
2. Over 2 years of retail experience in a technical customer service or sales role.
3. Enthusiasm for welcoming and assisting customers.
4. Flexibility to adapt in a fast-paced environment.
5. Commitment to maintaining a safe and enjoyable work environment.

Why you’ll love it here:

1. Flexible scheduling based on business needs.
2. Competitive wages and benefits.
3. Employee discounts on technology products.
4. An inclusive, fun, and supportive team environment.
5. Training programs to develop new and transferable skills.

Join our amazing team!

We are looking for passionate individuals like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers an excellent work environment. Recognized annually as one of Canada’s Top 100 Employers, our culture emphasizes inclusion and recognition. We are committed to building a diverse and inclusive retail team across Canada, passionate and knowledgeable about technology.

Grow your career in roles such as assistant store leader or store leader. We provide the tools and training to help our people succeed.

We believe in a fair and inclusive hiring process and encourage you to apply even if you do not meet all the listed requirements.

350 Stewart Green SW, Calgary, AB T3H 3C8