Retail Sales Professional

Zagers Pool & Spa; Grand Rapids; On-site; CAD 55,210 - 89,716; Full time

Benefits offered by this job

Competitive salary based on experience

Opportunities for bonuses and commission

5-day work week, no Sundays

Job summary

A leading pool and spa company located in Grand Rapids, MI, is seeking a Sales Professional to enhance customer relationships and drive sales for their retail team. The ideal candidate will have prior retail experience, excellent communication skills, and a proactive approach to customer service. Responsibilities include engaging with customers, providing detailed product information, and achieving sales goals. The role offers a competitive salary ranging from $40,000 to $65,000 annually plus bonuses.

Qualifications

• Experience with big-ticket sales is a strong plus.
• Track record of achieving sales quotas.
• Desire to work with customers on a consistent basis.

Responsibilities

• Greet and direct customers in a friendly, professional way.
• Build customer relationships.
• Actively engage in selling above ground pools and spas.
• Provide accurate product information.
• Help grow in-store sales.

Skills

Proven work experience as a Retail Sales Representative

Excellent communication skills

Problem-solving competence

Basic math skills

Ability to perform in fast-paced environments

Education

High-school degree

Job description

Full Time – Grand Rapids, MI

Zagers is West Michigan’s premier pool and spa company, and we’re looking for a Sales Professional to join our retail team. We’re seeking someone who excels at building relationships, communicates clearly and confidently, and has a passion for learning and continuous improvement. The ideal candidate works well collaboratively with teammates, managers, and other departments, ensuring that every customer receives the best experience possible from first interaction to final sale. Experience with big‑ticket sales is a strong plus.

If you’re motivated, customer‑focused, and ready to grow with a respected local company, we’d love to hear from you!

Responsibilities

• Greet and direct customers in a friendly, professional way
• Build customer relationships
• Actively engage in selling above ground pools, spas and other items promoted by Zagers
• Provide accurate information (product features, pricing, after‑sales services)
• Help retail team grow in‑store sales
• Complete water testing
• Conduct inventory counts and restock shelves
• Utilize technology to complete activities and tasks
• Answer phone calls, return messages and promptly nurture leads
• Follow store procedures
• Assist Store Manager and Sales Manager as needed
• Continuously learn new products and processes
• Other duties as assigned

Qualifications

• Proven work experience as a Retail Sales Representative, Associate or similar role
• Understanding of the retail sales process
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast‑paced environments
• Problem‑solving competence
• Ability to lift up to 50 lbs of product
• Ability to stand for long periods of time
• Desire to work with customers on a consistent basis
• Flexibility to work at various locations
• High‑school degree

Benefits

• Competitive salary based on experience
• Opportunities for bonuses and commission
• 5‑day work week, no Sundays and reduced winter hours

Compensation: $40,000.00 – $65,000.00 per year

Core Values

• Acts with Integrity
• Looks & Acts Professional
• Services the Customer Above All Else
• Works as a Team