- Secondary (high) school graduation certificate
Work setting
Tasks
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Oversee payroll administration
- Conduct performance reviews
- Supervise office and volunteer staff
- Plan, organize, direct, control and evaluate daily operations
Supervision
Type of product
Computer and technology knowledge
- Point of sale system
- Accounting software
- Word processing software
- Spreadsheet
- MS Outlook
Area of work experience
Transportation/travel information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Handling heavy loads
- Combination of sitting, standing, walking
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