Retail Sales Manager

Savers | Value Village; Golden Horseshoe; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player in the thrift retail sector is seeking a Retail Sales Manager to oversee daily operations and ensure exceptional customer experiences. This dynamic role involves managing store performance, leading a dedicated team, and maintaining high merchandising standards. The company champions reuse and sustainability, making a significant impact in the community by redirecting gently-used items from landfills. If you are passionate about retail and want to play a key role in a mission-driven organization, this opportunity is perfect for you.

Benefits

Comprehensive Health Plans

Retirement Savings

Paid Time Off

Mental Health Services

Qualifications

• Experience in retail management or supervisory roles.
• Strong analytical, communication, and leadership skills.

Responsibilities

• Manage store performance and monitor sales.
• Lead, train, and develop team members.
• Maintain safety and cash controls.

Skills

Analytical Skills

Communication Skills

Leadership Skills

Education

High School Diploma

Post-Secondary Education

Job description

Join to apply for the Retail Sales Manager role at Savers | Value Village.

As one of the largest for-profit thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We source gently-used items donated by the community, purchase directly from nonprofit partners, and redirect billions of pounds of used items from landfills to our store shelves, supporting community programs. We are 'Thrift Proud,' powered by our loyal customers and dedicated team members.

About the Role

The Retail Sales Manager oversees daily store operations, ensuring excellent customer and donor experiences, meeting financial targets, leading staff, and maintaining standards. Reports to the Store Manager.

Key Responsibilities

• Manage store performance, monitor sales, and ensure merchandising standards.
• Lead, train, and develop team members and supervisors.
• Schedule staff, oversee customer service, and handle customer inquiries and complaints.
• Maintain safety, loss prevention, and cash controls.

Qualifications

• High School diploma; post-secondary preferred.
• Experience in retail management or supervisory roles.
• Strong analytical, communication, and leadership skills.

Physical & Other Requirements

• Ability to lift up to 50 lbs, stand, walk, and perform physical tasks.
• Flexible schedule, including nights, weekends, and holidays.

Benefits

• Comprehensive health plans, retirement savings, paid time off, and mental health services.

Location: 1020 Islington Avenue, Toronto, ON M8Z 6A4.

Value Village is committed to accessible employment practices and will accommodate applicants with disabilities during the recruitment process.