Retail Sales Leader & Culinary Brand Ambassador

Colonial Group; Hamilton; Presencial; CAD 28.000 - 38.000; Jornada completa

Descripción de la vacante

Wild Fork in Hamilton, Ontario is seeking a Retail Store Associate to deliver exceptional customer service and educate guests about our brand and product range. You will be trained to provide product recommendations and ensure a memorable shopping experience.

The role requires flexibility, ability to work early mornings, evenings, weekends and holidays; you will handle stock, e-commerce orders, and maintain store standards in a cold environment.

Formación

• 3 years of customer service experience in retail, brand, hospitality, or restaurant.
• Work with integrity as a TEAM toward a common vision
• Be determined and deliver superior results with great sense of urgency.
• Time management and prioritization.
• Take ownership and responsibility; be reliable.
• Respect others and value diverse opinions.
• Strong cognitive skills including problem analysis.

Responsabilidades

• Educate consumers on the Wild Fork Brand and the Wild Fork Way processes.
• Become a product and culinary expert (Friendly Butcher & Personal Chef) by educating and giving full effort to provide great recipes and tips on how to pick products and cook.
• Provide a butcher friendly shopping experience by personalizing every step of the way.
• White glove service throughout customer shopping journey and check-out process; deliver an experience to remember.
• Perform regular stock replenishment duties, product rotation, store standards, consistent presentable conditions, and housekeeping.
• Process customer e-commerce online orders (Pick & Pack) and oversee timely product hand out for deliveries.
• Must be able to work in an ambient and very cold environment (Freezer) – Push/Pull pallets and racks, receive, organize, process shipments, and perform monthly inventory/cycle counts.
• Ensure proper inventory control to maximize product freshness and availability,
• Performs other related duties as assigned.

Descripción del empleo

Wild Fork in Hamilton, Ontario is seeking a Retail Store Associate to deliver exceptional customer service and educate guests about our brand and product range. You will be trained to provide product recommendations and ensure a memorable shopping experience.

The role requires flexibility, ability to work early mornings, evenings, weekends and holidays; you will handle stock, e-commerce orders, and maintain store standards in a cold environment.