Retail Sales Associate (part-time)

Canada Goose; Vancouver; On-site; CAD 32,373 - 37,539; Part time

Benefits offered by this job

Comprehensive Total Rewards Program

Opportunities for career growth

Donation matching and paid volunteer time

Job summary

Canada Goose is looking for a part-time Retail Sales Associate in Vancouver. The role focuses on delivering exceptional customer service and achieving sales targets. You will engage with customers, provide product knowledge, and build lasting relationships. The ideal candidate should have a background in retail.

The position offers a competitive hourly wage ranging from $23.50 to $27.25. Additional benefits include comprehensive rewards and opportunities for career growth.

Qualifications

• Minimum of 2 years retail experience, preferably in a customer-focused environment.
• Ability to stand for long periods and work retail hours.

Responsibilities

• Deliver a superior customer service journey.
• Achieve or exceed personal sales goals.

Skills

Customer service

Sales experience

Time-management

Communication skills

Tools

Microsoft Office

Job description

Location: Vancouver; Retail Address: Unit G031 - 701 W Georgia St Vancouver, British Columbia V7Y 1G5 Canada.

Job Title: Retail Sales Associate (part-time)

Canada Goose isn't like anything else. We’ve built something great, something special – an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you’re part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm. We endure any condition, observe every detail, and are building a community that believes in living bravely and coming together to support game‑changing people. Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking.

Position Overview

The Brand Ambassador – Experience is responsible for creating and delivering highly engaging customer journeys, helping cement Canada Goose as a luxury performance lifestyle brand. You embody Canadian Warmth, demonstrating expertise in every recommendation and conveying warmth in each interaction, bringing the guest journey to life. You consistently develop authentic relationships, always demonstrating a passion for the customer. You drive sales by achieving revenue targets, help build brand loyalty, and collaborate with your team to ensure a seamless customer journey. Ultimately, you model compelling selling behaviours, execute with operational excellence, and are a steward of Canada Goose’s values and culture.

What You’ll Do

• Deliver a superior customer service journey reflective of Canadian Warmth.
• Advise customers on their needs through expert product knowledge.
• Demonstrate selling behaviours that drive Conversion and Units per Transaction (UPT) by actively introducing new, underperforming, and strategic categories.
• Create and foster lasting client relationships and customer loyalty through consistent engagement around upcoming product launches and brand events.
• Engage and inspire assigned clients by facilitating personal shopping appointments.
• Achieve or exceed personal sales goals and other key performance targets that drive store results.
• Contribute to a positive and productive store environment through teamwork and collaboration.
• Demonstrate curiosity and passion for learning by participating in all educational initiatives and strategies.
• Actively seek feedback to improve performance and foster growth.
• Consistently demonstrate company values and behaviours in all interactions.
• Execute all operating standards with excellence.
• Use register systems and store tools accurately and efficiently in compliance with Canada Goose standards.
• Support the upkeep of overall physical store maintenance and cleanliness.

Let’s Talk About You

• Minimum of 2 years retail experience, preferably in a customer‑focused environment.
• Proven track record of successful sales experience.
• Experience working with luxury lifestyle brands is an asset.
• High‑volume traffic experience is an asset.
• Ability to stand for long periods of time and flexibility to work retail hours (standard, peak and holiday).
• Time‑management and multi‑tasking skills.
• Ability to work efficiently in a fast‑paced and team‑oriented environment.
• Adaptability to the elements that may impact the overall customer experience.
• Excellent communication and interpersonal skills.
• Self‑motivated, able to work independently and know when to seek guidance.
• Basic skills in Microsoft Office; specifically, Word and Excel are an asset.
• Proficiency in another language is an asset.

What’s in it For You?

• A company built on Canadian roots and heritage.
• Comprehensive and competitive Total Rewards Program.
• Opportunities for career growth through numerous internal and external programs.
• Recognition by peers with Goose Rewards & ICON Rewards.
• Participation in CG Gives – donation matching and paid volunteer time.
• Access to tools and resources to support physical and mental health.
• Inspirational leaders and colleagues who help you grow.

Salary Range

Hourly Range: $23.50 – $27.25 / hour. We’re committed to being open and fair about pay. The range provided is intended as a guideline and does not represent a guaranteed offer. When we make an offer, we consider the responsibilities of the position, market data, and internal equity to ensure consistency across our team. Your actual offer will depend on your experience, skills, and alignment with the role.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.