Retail Sales Associate - 18-month contract

Goodwill Industries, Ontario Great Lakes; Burlington; On-site; CAD 36,000 - 42,000; Full time

Benefits offered by this job

Benefits (dental/health) available

Registered Pension Plan

Employee discounts

Job summary

Goodwill Industries, Ontario Great Lakes at the Burlington Goodwill Community Store and Donation Centre is hiring a Retail Sales Associate for a full-time, 18-month contract starting October 1, 2026. This role focuses on world-class customer service, cashier duties, and maintaining a clean, safe, and well-organized store to support our mission of WORK and environmental sustainability.

No prior experience is required; training and coaching will be provided to help you grow your career within a

Qualifications

• No experience required; training and coaching will be provided.

Responsibilities

• Provide world-class customer service by helping customers and sharing the mission on the sales floor.
• Assist with cashier responsibilities at the cash register.
• Keep the store clean, organized, safe and well stocked.
• Maintain product standards.
• Follow Goodwill policies and Health & Safety guidelines.
• Contribute to teamwork and store activities.
• Merchandise and display items on the sales floor.
• Ensure a smooth flow of processed goods onto the sales floor.

Skills

Customer service

Sales

Teamwork

Job description

Contract Full Time Burlington, ON, CA

2 days ago Requisition ID: 1897

Job Title: Retail Sales Associate

Job Type: Full-Time, 18-month contract (anticipated start date of October 1, 2026)

Pay: $18.10 per hour

Location: Burlington Goodwill Community Store and Donation Centre

Vacancy Status: Vacant replacement position

Retail Sales Associateis a customer service and sales role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Sales Associate, you will contribute to Goodwill's mission by supporting the success of the donated goods retail business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated goods.

If you have a passion for thrifting, making a difference in your community, helping people and the environment – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

During the recruitment process, accommodation is available upon request.

About Us

Goodwill Industries, Ontario Great Lakes is a leading non‑profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission

To strengthen people and communities through the power of work.

Vision

Everyone working and thriving in inclusive, sustainable communities.

Values

Mission-Driven Impact: Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs

Dignity: Treating every person with respect and humanity.

Compassion: Leading with empathy, care and understanding.

Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.

Accountability: Taking ownership of our actions and commitments.

Why You Will Love Goodwill

We have an amazing team and workplace:

• Diverse, inclusive, and dynamic culture.
• Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work.
• Environmentally committed to meeting our goal of zero waste on planet earth.
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

Competitive Compensation Package includes:

• Benefits (dental/health) available for full-time and some part‑time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discounts at retail stores.

Exciting career training and coaching:

• Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

• Individual personal and professional development support with Life Coach & Employee Assistance Program.
• Work‑life balance with scheduling flexibility.

What You Will Do

• Provide world‑class customer service by helping customers, answering questions, and sharing your passion of our mission on the sales floor.
• Support with cashier responsibilities at the cash register with customer purchases.
• Help to keep the store look clean, organized, safe and full of fresh store items.
• Maintain acceptable product standards.
• Follow Goodwill’s Policies and Health & Safety guidelines.
• Contribute to teamwork with added activities.
• Merchandising, learning how to organize and display items on sales floor.
• Ensure a constant flow of processed goods onto the sales floor. Place merchandise in the correct location according to department, category and sales floor layout

What We Are Looking For

• Enthusiastic attitude: excited to work with other people and teams.
• Flexibility: able to work at different times, including days, evenings, and weekends.
• Remember, no specific experience needed—we will help coach on these workplace skills:
  • Communication: clear and effective interacting with team members and customers to create a positive workplace.
  • Problem solving: finding solutions to problems, being accurate, and using simple math i.e. counting, adding and subtraction.

Grow Your Career in Similar Roles

• Retail Production Associate
• Donation Attendant
• Keyholder
• Shift Supervisor
• Assistant Manager
• Store Manager

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier‑free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.

APPLICATION DEADLINE: September 1, 2026