Outreach Coordinator

Socket.dev; Hamilton; On-site; CAD 42,000 - 52,000; Full time

Benefits offered by this job

Benefits (dental/health)

Pension plan

Employee discount

Training and coaching

Job summary

Goodwill Industries Ontario Great Lakes is seeking an Outreach Coordinator to organize community information sessions, promote employment services, and build referral partnerships. You will engage diverse communities, deliver workshops, and support clients through outreach programs that drive job readiness and placement.

The role emphasizes relationship building, data tracking, and collaborative work with local organizations to expand service reach and impact within Southwestern Ontario

Qualifications

• Minimum 3 years' experience in successful group facilitation with diverse participants.
• Valid driver's license and access to a reliable vehicle for site visits.
• Excellent communication and interpersonal skills with flexible workshop delivery.

Responsibilities

• Lead community outreach sessions and promote employment services to increase client referrals.
• Develop and maintain relationships with community partners and employers.
• Deliver employment services workshops using in-person and online formats.
• Track outreach activities and report outcomes using the internal database.

Skills

Public speaking

Group facilitation

Interpersonal skills

Data tracking

Presentation skills

Education

Post-secondary education in Social Services or related field

Tools

PowerPoint

Excel

Outlook

CRM/database software

Job description

Outreach Coordinator

Vacancy Status: New Vacant Position

Position Type:Full-Time

Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

The Outreach Coordinator prepares and facilitates community information sessions. Promotes Employment Service programs through conducting community outreach with the goal of increasing client referrals and developing referral partnerships.

If you have a passion for making a difference in your community and helping people – come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. We will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

About Us

Goodwill, Ontario Great Lakes is a leading non-profit organization committed to strengthening people and lives through the power of work. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission
To strengthen people and communities through the power of work.

Vision
Everyone working and thriving in inclusive, sustainable communities.

Values
Mission-Driven Impact: Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs

Dignity: Treating every person with respect and humanity.

Compassion: Leading with empathy, care and understanding.

Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.

Accountability: Taking ownership of our actions and commitments.

Why You Will Love Goodwill:

Competitive Compensation Package includes:

• Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discount at retail locations.

Exciting career training and coaching:

• Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

• Personal and professional development support with Life Coach & Employee Assistance Program.
• Work-life balance
• Building a workforce which reflects the diversity of the communities in which we live.

We have an amazing team and workplace:

• Employer of choice across Southwestern Ontario who meets the Federal Government's 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work.
• Environmentally committed to meeting our goal of zero waste on planet earth.
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

What You Will Do:

Community Outreach

• Through scheduling and attending community meetings and participating in relevant councils and committees, actively markets applicable employment services programs and conducts outreach services to the community.
• Maintains and nurtures relationships with community, employer and collaborative partners and cultivate new ones.
• Identifies and establishes placement opportunities for clients and provides information by making initial contact and conducting follow-up with community groups and organizations (Employers).
• Develops outreach materials and packets using existing or new promotional materials.

Client Services and Administration

• Maintain comprehensive and organized tracking of all outreach efforts; analyze and report on outreach data outcomes within internal database.
• Recruits and pre-screens potential clients to assess suitability and eligibility for employment programs and services.
• Delivers employment services workshops to groups of varying attendance size and abilities using in-person as well as on-line technologies as applicable.
• Working with vulnerable populations who face barriers to employment.

What We Are Looking For:

• Solid group presentation skills and public speaking, with sound knowledge of adult learning techniques.
• Knowledge and/or experience serving clients with employment barriers, including disability.
• Exceptional interpersonal and communication skills, with an ability to listen and adapt workshop content to program or client needs.
• Strong administrative ability to track results and analyze data.
• Sound working knowledge of various presentation technologies including PowerPoint, Prezi, YouTube, etc.
• Proficient computer skills using Word, Excel, Outlook and database software packages.
• Well-organized individual, with strong problem-solving skills and self-initiative.
• Team player but must be able to work independently with minimal supervision.
• Must be customer oriented, self-motivated with a positive attitude.
• Creative thinker with interest and insight into local community needs and available resources.
• Post-secondary education in Social Services, training and development, employment services, or similar discipline.
• A minimum of 3 years' experience in successful group facilitation with a diverse participant base with varying abilities.
• Experience in an outside sales and/or marketing role considered an asset.
• Valid driver's license and access to a reliable motor vehicle to attend various job and community sites.

Goodwill Industries OGL thanks all applicants in advance. Only those candidates selected for an interview will be contacted. We are an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

We use automated AI resume screening tools to help assess applications. Final interview selection is made by human staff.

APPLICATION DEADLINE: September 16, 2026