Retail Sales Associate

Fleet Feet Sports; Golden Horseshoe; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at a leading running retailer, where you can make a difference in the lives of runners. As an Outfitter, you'll provide personalized solutions and gear recommendations to help customers achieve their running goals. This role emphasizes customer-centric values and teamwork, fostering an inclusive environment where everyone can thrive. With opportunities for training and advancement, you’ll be part of a passionate team dedicated to delivering unmatched service and support. If you're ready to embrace a fun, fast-paced atmosphere and contribute to a brand that believes running changes everything, this is the perfect opportunity for you.

Benefits

High energy and fun atmosphere

Training and advancement opportunities

Professional development opportunities

401(k) Retirement Plan with employer matching

Community involvement activities

Training Program and Product Discounts

Passionate team members

Qualifications

• Experience in a customer-facing sales environment preferred.
• Proactive learner and sound decision maker.
• Passionate, positive, self-motivated and detail-oriented.

Responsibilities

• Recommend gear and products to customers for their running needs.
• Build and maintain meaningful relationships with customers.
• Deliver the best customer experience by outfitting each customer.

Skills

Customer Service

Sales Experience

Communication Skills

Adaptability

Team Collaboration

Proactive Learning

Job description

Overview

We believeRunning Changes Everything. With more than 270 stores and growing, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

Responsibilities

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Qualifications

• Available to work a flexible schedule, including, days, evenings, weekends, and holidays
• Experience in a customer-facing sales environment preferred
• Proactive learner and sound decision maker
• Passionate, positive, self-motivated and detail-oriented
• Accountable and adaptable
• Does the right thing
• Collaborative and customer-centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by outfitting each customer that walks through the door
• Support all Fleet Feet initiatives, activities, and functions

Perks:

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Exciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, a monthly learning opportunities on diverse topics
• 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members
• Check out our Fleet Feet Benefits Summary for full-time employees averaging 30+ hours/week at company-owned stores

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives.That is why we value inclusivity in our hiring practices, our culture, and our engagement with the community.

Additional Requirements: Hours of work for this position may vary based on work schedule. Position requires moving around for periods of 2-4 hours without a rest break task sequencing, and using point-of-sale computers. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.